Housing Specialist (CV898-2) - Supportive Housing Services Division

About the role

Housing Specialist Secure homes. Build stability. Empower change. Volunteers of America Delaware Valley is seeking a proactive and people-focused Housing Specialist to help individuals and families in transition secure permanent, affordable housing.

Responsibilities

• Build and maintain relationships with landlords, housing authorities, and community providers
• Identify affordable housing opportunities and match clients based on individual needs
• Support dispute resolution between clients and landlords; coordinate relocations if necessary
• Assist clients and case managers in overcoming housing barriers
• Cook up coordination with social service agencies and county resources to secure placements
• Follow up post-placement to support housing retention and client success
• Collect data and maintain accurate, confidential records of housing activities
• Participate in community outreach and planning with civic and housing groups
• Stay current with housing trends and best practices through trainings and workshops

Requirements

• Bachelor’s degree or 5+ years of experience in customer service, sales, marketing, or human services
• Knowledge of affordable housing systems and homeless populations preferred
• Excellent communication, negotiation, and relationship-building skills
• Strong documentation, organizational, and follow-up abilities
• Valid driver’s license and access to reliable transportation
• Bilingual fluency is a plus

Why This Role Matters

Housing is a cornerstone of recovery and reintegration. In this role, you’ll directly impact lives by helping individuals and families transition into stable, supportive living environments. Your work opens doors to new beginnings.