Housing Retention Specialist

Responsibilities

• Identify housing opportunities and develop relationships landlords throughout Westchester County.
• Track apartment resources and landlord contact information.
• Screens clients referred by shelter case managers.
• Examine the client's income and expenses so housing options best suit the client's current budget.
• Develop pre- and post-housing plans with clients.
• Aid in completing all paperwork for referred housing & support client throughout the process.
• Coordinate with landlords on rental amounts, lease length, & rules connected to the housing rental.
• Advocate for the client to create a path for the client's ongoing stability and independence.
• Cook up and assist with move-in and set up of the new living arrangement.
• Make referrals to other agencies and services needed to stabilize housing and overall well-being.
• Support each housed client for six months to one year.
• Create and maintain a file for each client enrolled in the housing retention program.
• Enter case notes and services provided in the LUW database weekly.
• Maintain a caseload of approximately 20 clients at a time.

Qualifications

• Minimum of 4 years of experience providing case management or housing placement for the street/sheltered homeless populations.
• Must be able to create and form ongoing relationships with landlords and brokers to ensure reliable referrals for housing.
• A bachelor's degree is strongly preferred.
• Candidate must possess strong organizational skills and be able to manage multiple priorities.
• Excellent interpersonal and problem-solving skills.
• Basic computer skills including Word, Excel, and data entry required.
• Willing and able to visit and inspect living quarters, climb stairs, and drive clients to appointments in company vehicles.
• Must have strong basic math skills to assist clients by creating household budgets.
• Knowledge of Westchester County resources (preferred).
• Bilingual English/Spanish desirable.
• Valid Driver's License Required.