Housing Resource Specialist

Responsibilities

• Establish relationships with Landlords, Property Managers, Brokers and Subsidy Administrators.
• Conduct proactive outreach in the community.
• Maintain ongoing relationships with community partners.
• Identify strategies to engage Landlords.
• Develop outreach materials targeting Landlords and other housing providers.
• Provide guidance materials to Veterans.
• Hold weekly meetings with SSVF management and case managers.
• Keep detailed records of pending housing applications.
• Attend Boston Coordinated Entry Pathways Assessments.
• Follow up on any housing matches via Boston’s Clarity system.
• Assist with Veteran Intakes as needed.

Qualifications

• Bachelor’s degree in Human Services or related field required.
• Three to five years of direct related experience.
• Excellent customer service skills.
• Proficiency with electronic databases and computers.
• Experience with outreach, navigating community-based resources, subsidized housing placements and processes, persons experiencing or at risk for homelessness, mental illness, and substance use disorders.
• Understanding of and commitment to Housing First, Harm Reduction, Motivational Interviewing and Trauma Informed Care.
• Flexible and proactive, with strong analytical skills.