Housing Resource Center Training Coordinator

Duties And Responsibilities

• Trains new and existing HRC staff and managers on HRC service delivery, including Housing Problem Solving, Coordinated Entry, outreach, referrals, and related core competencies.
• Provides in-vivo (on-site, real-time) training and coaching during actual service delivery, correcting and reinforcing practice in the moment.
• Serves as the organization's subject-matter expert on HMIS documentation standards for HRC programs, training staff on accurate, timely, and compliant data entry.
• Makes sure HMIS data quality and timeliness, identifies gaps, and provides targeted retraining where needed.
• Ensures new hires complete required onboarding trainings and certifications on schedule, and tracks staff completion of ongoing/annual training requirements.
• Trains program managers on their role in HMIS oversight and staff coaching.
• Stays current on County and HMIS policy changes and updates training content accordingly.

Qualifications

• Bachelor's degree in social work, human services, or related field preferred; four (4) years of housing and data-related experience may be substituted for the degree requirement.
• Minimum three (3) years of direct experience in HRC, Coordinated Entry, or homeless services program delivery.
• Experience training or coaching staff preferred.
• Demonstrated HMIS proficiency required.
• Intermediate proficiency in Microsoft Word/Excel.

COMPETENCIES

• Subject-matter expertise in HRC service delivery and HMIS documentation.
• Strong hands-on training and coaching skills.
• Excellent communication skills; able to translate policy and technical requirements into clear staff training.
• Detail-oriented, with strong data quality instincts.
• Collaborative, adaptable, and professional.

BENEFITS/PERKS

• Highly competitive compensation. $42/hour
• 100% employer-paid medical, dental, and life insurance coverage options for employees, plus a vision reimbursement program.
• Children’s healthcare coverage is available for as little as $25/month. Average employer-paid benefit value: approximately $913/month per enrolled individual.
• BACS contributions apply to company-sponsored plans only.
• 31 days off (PTO/Holiday), increasing with tenure.
• + 3% per hour differential for tested ability in Sacramento county designated threshold languages (Arabic, Cantonese, Farsi, Spanish, Vietnamese, Russian).
• 403b retirement plan
• Free iPhone with unlimited data for personal/professional use + laptop for easy mobility.
• Significant internal growth opportunities