Housing Quality Standards Inspector 18-26

About the role

The Housing Authority of the City of Austin (HACA) is seeking a motivated and mission-driven candidate to join our team. We are proud to provide affordable housing and essential services to individuals and families in need of stable housing.

Responsibilities

• Perform inspections to ensure compliance with HUD's Housing Quality Standards (HQS) for HCV and other rental assistance programs
• Schedule all HQS inspections using the Elite Inspection Module
• Complete inspections using the Elite HQS Mobile App
• Conduct annual recertification, initial, and complaint inspections, and report findings to relevant parties
• Advise property owners and managers on deficiencies and compliance deadlines
• Monitor repair deadlines and conduct follow-up inspections to ensure completion
• Conduct rent reasonableness analyses for new leases and annual rent changes
• Respond promptly to inquiries from property managers, partners, and clients by phone or email
• Provide clear guidance on program policies and procedures
• Maintain positive working relationships with clients and stakeholders
• Perform accurate and timely data entry
• Maintain organized records using the digital file storage system
• Inform Assisted Housing staff of inspection statuses and non-compliance issues that may require abatement or contract termination
• Provide support to the Assisted Housing department as needed and complete other duties as assigned

Requirements

• High School Diploma or GED; OR
• Two years related experience and/or training; OR
• Equivalent combination of education and experience; AND
• Strong computer skills (Google Suite, Microsoft Office Suite, Adobe Acrobat, etc.); AND
• Working knowledge of building maintenance and construction methods.

Preferred qualifications

• Ability to provide compassionate and professional customer service to clientele of diverse backgrounds including people with disabilities and people experiencing homelessness
• Excellent oral and written communication skills
• Ability to establish, cultivate, and maintain effective working relationships with external partners, clients, and coworkers
• Knowledge of HUD programs, regulatory compliance, and the affordable housing industry
• Knowledge of business English, basic arithmetic, and general office practices and procedures

Physical Requirement

A combination of indoor facility spaces and outdoor grounds. Regular interaction with mechanical systems, maintenance tools, and transportation equipment.

Work Environment

Ability to lift, carry, and move at least 25 lbs. Comfortable working both indoors and outdoors, including in varying weather conditions. Capable of standing, walking, bending, and performing physical tasks for extended periods.

Benefits

Paid sick leave, annual leave, birthday leave & federal holidays
100% of employee health insurance premiums paid by the agency
Supplemental health, dental, vision, and life insurance options for employees and family
Employee Assistance Program

Application

Applications for employment must be submitted via online at the following website: https://hacanet.applicantpro.com/. However, we will accept applications at the Housing Authority of the City of Austin, 1124 S. IH-35, Austin, Texas 78704. No applications will be accepted after the noted closing dates on the job announcement.