Housing Operations Assistant (Part-time TEMP)

About the role

The Housing Operations Assistant will provide administrative and operational support to the Office of University Housing, working under the supervision of the Building Manager to assist with day-to-day operational needs. The role involves close collaboration with University Housing staff and campus partners to support the effective operation and maintenance of university residential facilities. Nova Southeastern University is a tobacco-free institution committed to the health and welfare of its students, faculty, staff, and visitors.

Responsibilities

• Processes, reviews, and evaluates housing-related work orders and maintenance requests.
• Monitors work order activity and assists with appropriate follow-up and coordination with Facilities Management and University Housing staff.
• Assists the Housing Operations team with day-to-day operational needs and special projects.
• Performs general administrative duties, including data entry, recordkeeping, filing, document preparation, and other office support.
• Answers incoming telephone calls and assists with responding to departmental emails and inquiries.
• Provides courteous and professional customer service to students, university staff, and campus partners.
• Assists with tracking operational issues, requests, and projects as needed.
• Supports housing facility inspections, room readiness, opening/closing activities, and other operational initiatives as assigned.
• Communicates and coordinates with University Housing staff and campus partners regarding operational needs.
• Completes special projects and other Housing Operations-related duties as assigned or required.

Requirements

• Strong organizational and administrative skills.
• Ability to prioritize tasks and manage multiple responsibilities.
• Must be punctual, reliable, and responsible.
• Ability to work independently with appropriate supervision.
• Strong attention to detail and ability to accurately maintain records and information.
• Ability to communicate professionally and effectively, both verbally and in writing.
• Strong customer service and interpersonal skills.
• Ability to identify issues, review relevant information, and assist with determining appropriate next steps.
• Basic proficiency with computers, email, Microsoft Office, and other administrative systems.
• Ability to work collaboratively with University Housing staff, Facilities Management, and other campus partners.

Required Education: High School Diploma or Equivalent

Benefits

• Competitive salaries
• Comprehensive benefits package including tuition waiver, retirement plan, excellent medical and dental plans

Pay

Hiring range: 15.00 (Hourly)