Housing Navigator

Housing Navigators

Housing Navigators play a crucial role in facilitating housing opportunities for individuals experiencing homelessness and those at risk of becoming homeless. Their responsibilities include:

• Conducting outreach and providing educational resources about available subsidies and security deposit assistance.
• Serving as a single point of contact for property owners and managers, highlighting cost-saving benefits associated with tenant turnover services targeted at at-risk populations.
• Assessing and providing harm reduction strategies, trauma-informed care, and resource coordination aimed at promoting self-sufficiency through the development of life skills necessary for securing permanent housing.

Responsibilities

• Maintain a caseload between 30-35 clients.
• Establish and execute an individualized housing plan encompassing tenant screening, assessment, and housing goals with action steps.
• Participate in weekly Interdisciplinary Care Team and/or Service Planning Area (SPA) meetings focusing on initiatives related to housing and homelessness.
• Enroll families & individuals into the CES bed reservation through the Homeless management information system (HMIS) database (if applicable).
• Client contacts are to be on a weekly basis or a minimum of four days of service each month.
• Monitor client progress and collaborate with members of the client's care team to assess program effectiveness, develop strategies, and support goal attainment.
• Provide crisis intervention and counseling, guiding clients through life skills development, therapeutic interventions, and community engagement activities to help them overcome barriers.
• Aid clients with housing searches, applications, and resource connections for additional needs.
• Link clients to resources to assist with psycho-social and daily needs such as health care, food, hygiene items, and referrals to other agencies for permanent supportive housing.
• Acquire a comprehensive understanding of fair housing laws, local housing regulations, and various housing programs available within the community.
• Maintain confidentiality of work-related information and materials according to HIPAA Act.

Pay and Schedule

The pay range for this position is $22.00 - $25.00 per hour, depending on experience. The schedule for this role is Monday - Friday, 8:30am - 5:00pm.

Qualifications

• Valid CA Driver’s License and eligibility for Company vehicle insurance.
• High school Diploma or equivalent.
• Professional verbal and written communication skills.
• Proficiency in Microsoft Office/Teams (Mail, Docs, Sheets, Calendar).

Preferred Experience

• At least 6 months to 1 year of previous case management experience.
• Experience working in a non-profit or community-based organization with homeless individuals and/or families experiencing literal or at-risk homelessness.