Housing Monitor

About the role

Under the direction of the Housing Supervisor the Housing Monitor provides client advocacy, case management, benefit establishment, linkage to Mental Health/Substance Abuse services and all other supportive services as needed.

Responsibilities

• Promotes a strength-based environment that helps clients achieve their goals.
• Monitors client compliance with program rules and policies.
• Conducts intakes, screenings, and client move-ins/move-outs.
• Provides case management support, including independent living skills and benefits linkage.
• Uses de-escalation and crisis intervention techniques when needed.
• Maintains cleanliness and sanitation of common areas, kitchen, restrooms, and client rooms.
• Conducts wellness checks, facility inspections, and perimeter checks to ensure safety.
• Completes all required documentation (incident reports, logs, HMIS entries) in compliance with regulations and within program timelines.
• Coordinates with outside agencies (e.g., DPSS, DMV, SSA) to assist clients in accessing benefits and services.
• Reports property damages and coordinate repairs.
• Assists with donations, food bank pickups, and event coordination.
• Participates in meetings, trainings, and program development.
• Conducts outreach and network with internal Full Service Partnership (FSP) programs; deliver program presentations as needed to obtain referrals and maintain maximum program capacity.
• Maintains compliance with Clinics’ guidelines, FSP funding requirements, and HIPAA