Housing Mentor

About the role

Milestone Centers, a subsidiary of Partners For Quality Inc., is a nonprofit, community-based human services agency supporting individuals with behavioral health challenges and intellectual & developmental disabilities in communities throughout Western Pennsylvania.

Responsibilities

• Shows apartments and bedrooms to prospective renters, leases units to applicants or referral holders, and renews leases for current tenants
• Performs necessary managerial duties for the property
• Collaborates with the client’s treatment team to address any concerns and documents relevant information in applicable systems
• Ensures that clients adhere to their tenant agreements
• Supports all tenants in the program across all rental units as needs arise
• Maintains professional contact with treatment teams and the community as required
• Screens referrals of potential tenants
• Assists clients with orientation to the living environment and transitioning to another housing environment
• Monitors tenants’ living space for health, safety, and welfare concerns
• Maintains a cost-effective building with an established budget
• Submits weekly reporting requirements on the Synergy platform
• Reports significant events to the Director of Housing Support
• Coordinates and implements monthly/quarterly safety and fire drills
• Checks fire systems monthly and responds to building emergencies promptly
• Adheres to the Fair Housing Act and local renting laws
• Attends meetings and training courses as required
• Uses a computer and Microsoft applications, and completes required documentation within the Electronic Health Record (EHR)
• Collects rent payments from clients and completes all other duties as assigned
• Performs on-call responsibilities as assigned

Qualifications

• Bachelor’s degree in a social science field; OR associate’s degree in a social science field with work experience in a social service area; OR high school/GED with work experience in the social service field preferred
• Experience in mental health, alcohol and other drugs, adult/geriatric, and the homeless population preferred
• Act 33 and Act 34 clearance and FBI background check, if applicable
• Valid PA Driver’s license and clean driving record

Benefits

• Comprehensive benefits package, including Health, Dental, and Vision Insurances
• $1,200 cash payout option in lieu of Health Insurance coverage
• Healthcare Flexible Spending Account and Dependent Care Flexible Spending Account
• 16 to 26 Paid Days Off / year and Wellness Days (2 per year)
• Sick Time and 8 Paid Holidays
• Short Term Disability and Long Term Disability
• Life Insurance and Optional 401(k) with Employer match

Pay

Minimum Compensation: $22.00/Hr, Maximum Compensation: $22.00/Hr