Residential Life Mentor

About the role

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Responsibilities

• Serve as a responsible, adult presence in the dorm.
• Actively supervise, engage with, and promote social growth and inclusion among students.
• Oversee and maintain residence hall, including room checks and headcount.
• Promote and maintaining a safe, secure, and healthy living environment.
• Enforce policies and procedures ensuring that the student-athlete code of conduct is being maintained.
• Participate and follow up on recreational, educational for student-athletes.
• Aid student-athletes with learning, character building, community development, and personal well-being.
• Be aware of student-athletes’ daily schedules.
• Adhere to all company policies, procedures, and business ethic codes.
• Other duties as assigned.

Requirements

• Must possess good judgment and sensitivity relating to students of various backgrounds.
• Must have excellent written and verbal communication skills.
• Must have excellent guest service skills.
• Must be highly organized with the ability to juggle and prioritize multiple projects effectively.
• Must have a superior work ethic.
• Must be able to work collaboratively with colleagues.
• Must be able to work flexible hours to include nights, weekends and holidays is required.
• Must be able to move around campus, which includes gym, turf, fields, stairs, etc.

Qualifications

• Bachelor’s degree or equivalent experience in Education, Child Psychology or related area.
• At least 1 year experience working with students grades 6 through 12.
• Master’s degree in Education, Counseling, Psychology or related area preferred.
• Experience in education, sports or related area preferred.
• Experience as a collegiate athlete preferred.
• Experience with residential life in a boarding school environment and/or summer camps preferred.
• Experience in counseling, crisis response, and mediation preferred.
• Experience in a high-pressure, academic/performance setting preferred.
• First Aid and CPR Certification preferred.
• Bilingual ability preferred.

Skills

• Proficient with computers and computer systems.

Benefits

• Comprehensive health insurance.
• Retirement plans.
• Paid time off.
• On-site wellness programs.
• Local discounts.
• Employee rates on hotel stays.
• Ongoing training and development opportunities.

Pay

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Schedule

This role is considered essential and may be required to work during weather emergencies or business closures in order to meet operational requirements.