Housing & Finance Portfolio Manager

About the Role

Greater Cleveland Habitat for Humanity’s Housing Finance & Portfolio Manager oversees the organization’s mortgage portfolio and ensures financial compliance with housing funding programs. This role monitors portfolio performance, manages delinquency tracking, coordinates loss mitigation, and supports documentation and reporting for government and grant-funded initiatives. Working closely with finance, family services, and construction teams, the manager ensures accurate loan data, strong internal processes, and proper documentation for compliance, audits, and organizational reporting.

Responsibilities

• Mortgage Portfolio Oversight & Analytics:
  • Oversee loan balances, payment performance, delinquencies, and trends.
  • Prepare and deliver portfolio reports for leadership, auditors, and external partners.
  • Track and analyze performance metrics, including delinquency rates and repayment activity.
  • Support financial forecasting and long-term planning related to the mortgage portfolio.
• Loss Mitigation & Delinquency Monitoring:
  • Monitor delinquency reports and identify loans requiring intervention.
  • Coordinate with internal departments to assess borrower status and support mitigation strategies.
  • Maintain documentation for repayment plans, loan modifications, and mitigation efforts.
  • Support internal review processes for default management and foreclosure decisions.
• Funding Documentation & Compliance Coordination:
  • Coordinate documentation for federally and publicly funded housing programs.
  • Ensure compliance with funding requirements and maintain records.
  • Support reporting requirements for funding sources.
• Audit & Reporting Support:
  • Prepare documentation for internal and external audits.
  • Maintain organized financial and compliance records for audit reviews.
  • Support responses to documentation requests from auditors, lenders, and regulatory partners.
• Systems, Data Management & Process Improvement:
  • Maintain systems for tracking mortgage data, loan documentation, and reporting.
  • Ensure consistency between servicing, accounting, and internal program data.
  • Assist in improving processes for tracking, reporting, and documentation.
  • Collaborate across departments to strengthen program systems.
• Additional Responsibilities:
  • Participate in discussions on housing finance initiatives and program improvements.
  • Perform other duties as required.

Qualifications

• Required:
  • Bachelor’s degree in finance, Accounting, Business Administration, Public Administration, or related field.
  • Minimum 3 years of experience in mortgage servicing, housing finance, loan portfolio management, or financial compliance.
  • Strong analytical and organizational skills with attention to detail.
  • Proficiency in Microsoft Excel and financial/data tracking systems.
  • Strong written and verbal communication skills.
  • Ability to manage complex documentation, multiple priorities, and meet deadlines.
  • Discretion in handling sensitive financial and program information.
  • Ability to collaborate across departments and with external partners.
  • Must pass a satisfactory background check.
• Preferred:
  • Experience in nonprofit finance, affordable housing, or community development.
  • Experience with government-funded programs or grant compliance (e.g., HUD, HOME, CDBG).
  • Understanding of mortgage lending, loan servicing, or housing finance concepts.
  • Experience supporting audits, regulatory reporting, or financial monitoring processes.

Position Details

Reports To: CFO/COO
Employment Type: Full-Time (40 hours/week), exempt
Workweek: Monday – Friday, 8:30 a.m. – 5:00 p.m.

Pay

Targeted salary range: $50,000 - $60,000, commensurate with experience.

Benefits

• Medical, dental, and vision insurance
• Health savings account
• Paid time off and holidays
• 401(k) with employer match
• Employee Assistance Program (EAP)
• Employee discounts at the ReStore

Work Environment & Physical Requirements

Primarily operates in a professional office environment with standard equipment. Occasional work in outdoor environments, including active construction sites and community events, sometimes in varying weather conditions. Requires occasional standing and walking.