Housing Coordinator

Primary Function/Purpose

Aid housing relocation specialists in assisting homeless families with relocation into permanent housing. Identify, research, and disseminate information on and make use of housing resources; facilitate a smooth transition for families relocating to permanent housing.

Primary Responsibilities

• Assist the Social Service Supervisor in the supervision of the Housing Specialists.
• Assist in the orientation and training of housing staff.
• Provide guidance to housing relocation specialists, when needed.
• Support housing staff through individual and group meetings and daily consultations to ensure effective service provision on both an individual and team level.
• Utilize the DHS Client Assistance and Re-housing Enterprise System (CARES) to review housing records and reports to ensure appropriate data recording, regulatory compliance, and effective service delivery.
• Ensure timely updates of information in the CARES system as required by DHS.
• Keep the social service team informed about current and future housing resources to ensure awareness among Case Managers and Housing Relocation Specialists.
• Manage the HRA – Pact system as the facility administrator, overseeing the completion, submission, and certification of 2010e applications for supported housing.
• Cultivate housing leads and resources with housing providers and the Veterans Administration to assist housing staff with permanent housing placements.
• Work with interdisciplinary teams to develop and facilitate independent living workshops, addressing barriers to housing search and securing permanent housing.
• Communicate with shelters, DHS, and landlords regarding move-in schedules, leases, rent, and utility issues.
• Assist housing relocation specialists in completing A & A and FLEET move-out requests.
• Take on case load duties, especially during housing specialist vacancies.
• Maintain close monitoring of open/closed Public Assistance cases, certified and high-income families, and apartments viewed/visited by clients.
• Track and monitor housing applications, packages, facility housing reports, and housing placements for all families.
• Contribute to achieving DHS weekly, monthly, and quarterly target goals of moving families into permanent housing in conjunction with the social services department.

Secondary Responsibilities

• Facilitate effective communication with other staff within an interdisciplinary context.
• Participate in and contribute to staff meetings and training and staff-development activities.
• Report serious incidents, allegations of abuse, incidents, or sensitive situations immediately and complete incident reports.
• May have on-call responsibilities.
• Comply and promote compliance with all agency policies to help strengthen and maintain an ethical organizational culture.

Minimum Qualifications

• A minimum of an Associate’s degree in Social Work, Sociology, Psychology, Criminal Justice, or Human Services.
• A minimum of 4 years of experience related to housing for homeless or low-income populations, including at least two years in a family services/singles setting and two to four years’ experience with high-risk families/singles and housing services.
• Experience in group facilitation, housing advocacy, and working with the homeless population is preferred.
• Knowledge of housing issues is essential.
• Knowledge of tenant and landlord laws is desirable.
• Excellent written and oral communication, organizational, supervisory, and leadership skills.
• Skill in supervising the work of others and instilling professional work methods and practices.
• Effective ability to interact with clients, external partners, agencies, and others to ensure clients' housing needs are met.
• Valid New York State driver's license and an insurable driving record.
• High level of computer proficiency in Word, Excel, and the ability to learn new technologies and databases.

Other Requirements (including Physical Demands)

• May be required to work long hours and a varied schedule.
• Travelling throughout various locations in the New York City area.
• Lifting and moving objects weighing up to 30 pounds several times a week.

EEO Statement

Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, or protected veteran status.