Housing Case Manager -Supportive YHDP

Qualifications

Preferred: BSW
Minimum of 6 months of paid experience and serving individuals and families experiencing homelessness.
Required: Bachelor’s degree in social work or human services – related field and one-year paid experience serving individuals and families experiencing homelessness.
Experience working with clients in crisis
Strong ability to effectively resolve and cope with immediate crisis situations.
Strong communication skills, speaking, listening, and writing clearly and thoroughly
Proficient in Microsoft Office and database software used to track service delivery
HMIS and advanced knowledge of Microsoft Excel is preferred.
Knowledge of community resources available in various neighborhoods
Detail-oriented with strong organizational and time management skills.
Demonstrated ability to work independently and as part of a team.
Strong ability to represent the interests of the agency, interact effectively with a diverse group, build successful collaborative relationships with program participants, other SBCHC staff, and community partners.
Valid Texas Driver’s License and personal automobile insurance
Bilingual- English/Spanish is preferred.
Experience with working with Youth or Young Adults
Experience with building financial capability via educational opportunities and employment readiness.

Essential Duties And Responsibilities

• Congduct comprehensive housing-related case management of potential participants referred through Coordinated Access.
• Conduct monthly home visits utilizing a personal vehicle.
• Develop Individualized Housing and Service Plans (IHSP) for each participant using the required program forms.
• Collect all necessary documentation needed to support assistance.
• Find temporary housing opportunities for eligible participants and identify permanent housing options for program participants.
• Determine and recommend to Supervisor/Housing Manager the level and duration of financial assistance for eligible participants including the PHA.
• Prepare requests for financial assistance and submit all required documentation to supervisor for approval and approved documentation to PHA.
• Manage and track financial assistance funds from beginning to end.
• Collaboratively work with Coalition for the Homeless – Houston Housing Specialists to find permanent housing options for program participants.
• Interface with landlords whenever necessary to mitigate issues or advocate for participants.
• Collaborate with other departments and agency programs to maximize participant outcomes, program goals, and agency mission.
• Recertify participants receiving financial assistance every month to assess participant progress and needs.
• Collaborate and communicate closely with formal partner agencies for the program.
• Document and maintain up-to-date information on services provided to participants in the Homeless Management Information System (HMIS) and hard copy case records.
• Prepare and submit weekly program update and financial assistance tracking reports.
• Participates in SBCHC’s Quality Assurance/Performance Activities as well as Compliance related matters.
• Abides by SBCHC’s Values and Standards of Conduct
• Participates in compliance, risk and safety, quality assurance and performance improvement activities.
• Other duties as assigned