Housing Case Manager

We need to output HTML fragment with sections: About the role? The description includes "Why Volunteers of America?" and description of organization. Likely "About the role" section includes description of role. We'll include sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections with real content. We need to extract content. From posting: - Why Volunteers of America? (description of organization) could be "About the role" or maybe "About the organization". But we need to use headings as per list: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to map content. "About the role": could include description of Housing Case Manager role, purpose, etc. We'll include the paragraph about VOAC and role description. "Responsibilities": list of duties: Service Delivery, Housing Support, Community Engagement, Documentation & Compliance, Program Development, Professional Standards, plus Essential Duties And Responsibilities (Participant Engagement, Housing Support, Service Coordination, Program Implementation, Documentation & Compliance, Community Engagement, Professional Standards, Safety & Crisis Response). We'll combine into a list. "Requirements": maybe Minimum Qualifications? Or "Requirements" heading includes Minimum Qualifications and maybe other requirements like driver's license, etc. We'll include Minimum Qualifications. "Qualifications": maybe Preferred Qualifications. "Skills": Knowledge And Skills section. "Benefits": list of benefits: Vacation Time, Separate Sick Time, Paid Holidays, Floating Holidays, Personal Days, Volunteer/Wellness Day, Tuition Assistance, Pension Plan 403b Retirement Plan with Agency Match, Health, Dental, Vision, Pet Insurance, Life Insurance, Accident Insurance, Employee Assistance/Work-Life Balance Program, Employee Discount Program, LifeLock with Norton, Public Service Loan Forgiveness. "Pay": Pay Range: $24.50-25.50 /hourly. "Schedule": Position Type and Expected Hours of Work: Full time 40 hours per week Tuesday through Saturday– 7:00 am – 4:00 pm. Also Working Conditions And Physical Requirements maybe could be part of Requirements? But we have no heading for that; we could include under Requirements or maybe not create a separate section. Since we only have set headings, we could incorporate physical requirements into Requirements or maybe into Responsibilities? Better to put under Requirements as additional requirement. We must not include boilerplate like EEO, visa sponsorship, etc. We must not repeat job title as heading. We must not include application instructions. We must preserve all substantive information. We need to output only HTML fragment, no /, no markdown. We'll produce something like:

About the role

...

Responsibilities

• ...
...

Similarly for others. We need to ensure we don't create empty sections. Let's craft content. About the role: combine the introductory paragraphs: "Why Volunteers of America? VOAC recognizes ..." plus description of Housing Case Manager provides direct services... plus mention of best practices. We'll write a concise paragraph preserving details. Responsibilities: list each duty. We'll need to avoid duplication. We'll combine similar items. Let's extract responsibilities from text: Key responsibilities include: - Service Delivery: Conduct needs-based assessments, determine program eligibility, and provide individualized case management to support shelter stability and housing goals. - Housing Support: Assist participants in securing and maintaining housing, including determining rental amounts, recruiting, and mediating with landlords, and connecting guests to income and public benefits. - Community Engagement: Participate in outreach, collaborate with service providers and multidisciplinary teams, and attend relevant meetings and training. - Documentation & Compliance: Maintain thorough records in multiple databases as required by funders and the organization. Ensure staff and participants have access to community referrals. - Program Development: May develop specialized services based on participant needs and is expected to apply current best practices in service delivery. - Professional Standards: Use a personal vehicle for fieldwork, maintain consistent attendance, and uphold the Social Work Code of Ethics. - Approximately 90% of participants are expected to engage in case management services. Essential Duties And Responsibilities: - Participant Engagement: Conduct needs-based assessments, facilitate intakes and housing orientations, and ensure consistent engagement in case management services. - Housing Support: Assist participants in securing and maintaining housing, including collecting required documentation, completing rental applications, interpreting leases, and educating tenant rights and responsibilities. - Service Coordination: Collaborate with community providers and multidisciplinary teams to deliver tailored support services. Coordinate emergency housing and relocation as needed. - Program Implementation: Develop and monitor quality housing-focused services that promote stability and support participants with substantial barriers to housing. - Documentation & Compliance: Maintain accurate records in Service Point and HMIS, including eligibility, demographics, chronic homelessness, and disability documentation. Ensure timely data entry and reporting per grant requirements. - Community Engagement: Participate in outreach efforts and maintain relationships with external agencies. Administer Coordinated Entry Standard Assessments and ensure participant enrollment in ONEHOME. - Professional Standards: Attend training, meetings, and workshops. Provide mentorship and training on best practices. Maintain confidentiality and uphold the Social Work Code of Ethics. - Safety & Crisis Response: Promote physical and emotional safety within the facility. Address guest conflicts, de-escalate crises, and engage emergency personnel when necessary. - Performs job responsibilities in accordance with the Social Work Code of Ethics. - Performs all other duties as assigned. Anticipated Outcomes: maybe could be part of Responsibilities? But we have no section for outcomes; we could include under Responsibilities as bullet points. We'll include them. Now Requirements: Minimum Qualifications Of Position: - Bachelor’s degree in human services, social work, or a closely related field or related experience. - At minimum, one full year of working with people experiencing homelessness. - Good organizational and planning skills; works well as part of a team. - Colorado driver’s license and state-mandated automobile insurance. - Reliable and accessible vehicle to transport guests. - Complete program credentialing process, including criminal and civil background checks within 30 days of hire and training required by funders and organization. Also Working Conditions And Physical Requirements maybe include under Requirements as additional bullets. Working Conditions And Physical Requirements: - Must be able to drive between programs and community meetings. - May be required to cover shifts at residential programs. - Ability to quickly and safely go up and down stairs regularly throughout the shift to complete perimeter checks, and quick/effective responses in cases of an emergency. - Must be able to lift up to 50 lbs. a few times per day. - The employee may be exposed to severe weather conditions and other health related conditions consistent with shelters. - Must be able to auditorily and visually supervise the milieu. - The noise level in the work environment is typically low to moderate. We'll include these under Requirements. Qualifications: Preferred Qualifications Of Position: - Familiarity with current housing market information, housing trends, and available resources. - Experience working with individuals experiencing homelessness. - Experience working with individuals experiencing severe and persistent mental health concerns. - Crisis intervention skills. Skills: Knowledge And Skills: - Expert written, oral, and interpersonal communication skills. - High level of competency working with Microsoft Office suite and cloud-based applications. - Strong time management and prioritization skills. - Experience working independently and in a team-oriented, collaborative environment. - Strong organizational skills. Benefits: list as above. Pay: Pay Range: $24.50-25.50 /hourly. Schedule: Position Type and Expected Hours of Work: Full time 40 hours per week Tuesday through Saturday– 7:00 am – 4:00 pm. Also Location maybe could be included under About the role or maybe separate but we have no heading for location; we could include in About the role paragraph. We must not include boilerplate like EEO, visa sponsorship, etc. Now produce HTML. We'll need to escape any special characters? Not needed. We'll produce:

About the role

VOAC recognizes the unique needs of older adults who need a wheelchair ramp to stay at home safely and preschoolers whose families need additional resources. VOAC supports veterans’ efforts to exit homelessness and provides a safe place for survivors of domestic violence. By combining relationship‑building, volunteers, and quality services, VOAC lifts and supports neighbors’ efforts to become self‑sufficient and reach their full potential. The Housing Case Manager provides direct services and housing support to individuals residing in the Lakewood Navigation Center, a 103‑bed congregate shelter serving both men and women. This role applies best practices including Housing Focused, Trauma‑Informed Care, Harm Reduction, Motivational Interviewing, Crisis De‑escalation, and Critical Time Intervention. The position is located at 8000 W Colfax Ave, Lakewood, CO 80203.

Then Responsibilities ul. We'll need to list each bullet as

with the duty description. We'll combine similar items but keep all. Let's craft list: - Conduct needs‑based assessments, determine program eligibility, and provide individualized case management to support shelter stability and housing goals. - Assist participants in securing and maintaining housing, including determining rental amounts, recruiting, and mediating with landlords, and connecting guests to income and public benefits. - Participate in outreach, collaborate with service providers and multidisciplinary teams, and attend relevant meetings and training. - Maintain thorough records in multiple databases as required by funders and the organization; ensure staff and participants have access to community referrals. - May develop specialized services based on participant needs and apply current best practices in service delivery. - Use a personal vehicle for fieldwork, maintain consistent attendance, and uphold the Social Work Code of Ethics. - Approximately 90% of participants are expected to engage in case management services. - Conduct needs‑based assessments, facilitate intakes and housing orientations, and ensure consistent engagement in case management services. - Assist participants in securing and maintaining housing, including collecting required documentation, completing rental applications, interpreting leases, and educating tenant rights and responsibilities. - Collaborate with community providers and multidisciplinary teams to deliver tailored support services; coordinate emergency housing and relocation as needed. - Develop and monitor quality housing‑focused services that promote stability and support participants with substantial barriers to housing. - Maintain accurate records in Service Point and HMIS, including eligibility, demographics, chronic homelessness, and disability documentation; ensure timely data entry and reporting per grant requirements. - Participate in outreach efforts and maintain relationships with external agencies; administer Coordinated Entry Standard Assessments and ensure participant enrollment in ONEHOME. - Attend training, meetings, and workshops; provide mentorship and training on best practices; maintain confidentiality and uphold the Social Work Code of Ethics. - Promote physical and emotional safety within the facility; address guest conflicts, de‑escalate crises, and engage emergency personnel when necessary. - Perform job responsibilities in accordance with the Social Work Code of Ethics. - Perform all other duties as assigned. - Ensure the occupancy rate at shelters remains at 90% or higher. - Ensure that 30% of all households who exit do so into a stable or permanent housing solution, and that 50% of these households engage in rehousing services. - Keep facilities “tour ready” including addressing all safety concerns within 48 hours. - Meet all other outcomes as required by the funding source and Volunteers of America Colorado. That seems comprehensive. Now Requirements ul: include minimum qualifications and working conditions. List: - Bachelor’s degree in human services, social work, or a closely related field or related experience. - At minimum, one full year of working with people experiencing homelessness. - Good organizational and planning skills; works well as part of a team. - Colorado driver’s license and state‑mandated automobile insurance. - Reliable and accessible vehicle to transport guests. - Complete program credentialing process, including criminal and civil background checks within 30 days of hire and training required by funders and the organization. - Must be able to drive between programs and community meetings. - May be required to cover shifts at residential programs.