Housing Case Manager

Responsibilities

• Maintain a caseload between 30-35 clients
• Establish and execute an individualized housing plan, tenant screening and tenant assessments
• Engage with clients on a weekly basis
• Identify a minimum of three independent living skills or goals in 100% of client care plans accompanied by actionable steps
• Connect clients with local community resources and offer referrals to other agencies for additional housing opportunities
• Absenteeism: Assist with unit applications and provide transportation for clients to property viewings
• Attend Interdisciplinary Care Team meetings on a weekly basis to evaluate client goals and track the completion of action items
• Monitor progress by utilizing the Electronic Health Record (EHR) and Homeless Management Information System (HMIS) databases to uphold accurate client information and program data
• Link clients to resources to address psycho-social and daily needs such as health care, food, hygiene items
• Perform crisis intervention, as necessary, and counsel clients with confronting issues adversely affecting their lives, such as mental illness, addiction and abuse
• Enroll families & individuals into the Homeless Management Information System through the Coordinated Entry System (CES)
• Attend training sessions to remain informed about housing laws, trauma-informed care practices, and harm reduction strategies annually
• Network with landlords/property managers and other community entities
• Conduct health and housing quality standards (if applicable) walk through of prospective units
• Confirm the client’s move-in costs and collect all supporting documents, including but not limited to the W-9 form and the signed rental agreement
• Understand fair housing laws, local housing laws and various housing programs within the community
• General understanding of community supports programs
• Act in an ethical manner reflecting core values of integrity, transparency, accountability, respect and responsibility

Qualifications

• Possess a valid CA Driver’s License and have eligibility for Company vehicle insurance
• High school Diploma or equivalent
• Professional verbal and written communication skills
• Have access to a vehicle
• Proficiency in Microsoft Office/Teams (Mail, Docs, Sheets, Calendar)
• At least 6 months to 1 year of previous case management experience (preferred)
• Experience working in a non-profit or community-based organization with homeless individuals and/or families experiencing literal or at-risk homelessness (preferred)

Benefits

• Medical Insurance funded up to 91% by Illumination Health + Home (Kaiser and Blue Shield), depending on the plan
• Dental and Vision Insurance
• Life, AD&D and LTD Insurance funded 100% by Illumination Health + Home
• Employee Assistance Program
• Professional Development Reimbursement
• 401K with Company Matching
• 10 days vacation PTO/year
• 6 days of sick pay/year
• Potential eligibility for the Public Service Loan Forgiveness Program (PSFL) for federally qualified loans