Housing Campus Supervisor

About the Role

Under the supervision of the Director of The HAY Center Housing & Foundation Advancement, the Housing Campus Supervisor oversees the initial phase of the Housing Continuum (assessment, application, and lease-up process), housing navigation services, and supervision of case management services provided to The HAY Center Campus apartment residents. This role ensures program compliance with HUD regulations, Harris County Housing and Community Development, Council of Accreditation (COA) requirements, and Harris County Resources for Children and Adults Program Development.

Responsibilities

• Provides supervision to the Housing Navigator Case Manager and 2-3 Housing Readiness/Stabilization Case Managers, including staffing, individual conferences, staff appraisals, and timesheets.
• Reviews, enters, and maintains an electronic database monitoring the progress of referrals through the Housing Continuum Program from assessment through lease-up.
• Assigns cases, monitors caseloads, and completes case reviews to ensure timely documentation and action items.
• Ensures staff achieves goals/objectives of the HAY Center's Campus Housing Program, fulfills grant measures, and follows program policies/procedures, including budget management.
• Collaborates with internal programs, apartment management, Harris County Housing Authority, and Harris County Housing and Community Development to ensure youth receive stable housing services.
• Completes monthly, quarterly, and yearly reporting to ensure compliance and deliverables are met.
• Participates in HAY Center/Housing Continuum events and assists in planning housing-related workshops and activities.

Requirements

• Bachelor's degree in Social Work, Social or Human Services, or a closely related field.
• Minimum three (3) years of full-time paid work experience in a social service setting with transition-age youth facing challenging life circumstances.
• Two (2) years of supervisory experience in a social services case management setting.
• Experience working with or knowledge of public housing and housing subsidies.
• Proficiency in using a personal computer with Microsoft Office and other software.
• Reliable transportation with a valid Texas driver’s license and auto liability insurance.
• Ability to become CPR/First Aid certified.

Skills

• Knowledge of transitional needs, including life skills and linkages for youth aging out of the foster care system.
• Knowledge of public housing and housing stability.
• Self-discipline and ability to work independently in a fast-paced environment.
• Excellent verbal and written communication skills.
• Strong time management and organizational skills.
• Detail-oriented with problem-solving and critical thinking abilities.
• Ability to maintain confidentiality and establish effective working relationships.
• Flexibility, tact, and diplomacy in interactions with all levels of staff.

Schedule

Regular | Full-Time
Saturday – Wednesday | 8:00 a.m. – 5:00 p.m.

Pay

Salary depends on qualifications, based on 26 pay periods. Includes mileage reimbursement.

Work Location

3131 Gulf Freeway, Houston, TX 77003

Employment is contingent upon passing a background check and drug screen.