Houseperson - MGM Springfield

Springfield, Massachusetts – The SHOW comes alive at MGM Resorts International. Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like you to create unique and show-stopping experiences for our guests.

About the role

As a Houseperson, you’ll bring your prior housekeeping or facilities experience to support Guestroom Attendants in maintaining a clean, organized, and guest-ready environment. This role requires hands-on experience in a similar resort environment with cleaning procedures, equipment, and inventory management in a fast-paced setting, along with the professionalism and attention to detail needed to meet resort-level standards.

Responsibilities

• Ensure that assigned areas are kept clean and neat
• Clean ash urns constantly, clean and dust lamps, mirrors, pictures, etc.
• Mop and clean all marble or tile floors in assigned area
• Deliver requested items, such as refrigerators, pillows, rollaway, cribs, etc., to guest rooms
• Empty all trash and linen from the Guest Room Attendants’ carts as needed
• Maintain inventory levels, deliver supplies to assigned lockers, and stock it
• Follow Quick Flood Response procedures, safety procedures, general clean, pull room procedures, and quarterly mattress-flipping procedure
• Clean restrooms in assigned areas, vacuum all halls, lobbies, and edges
• Clean all hall railings, marks on wallpaper, stairwells, and lockers

Requirements

• Experience in a similar resort setting is preferred
• Knowledgeable of all cleaning procedures, equipment, and supplies
• Able to follow directions effectively
• Able and willing to work a part-time schedule: Saturday, Sunday & Monday: 4pm - 12:45am and holidays
• Must be 18 years of age

Pay

The starting rate for this role is $18.40 per hour. This rate represents a good faith estimate of the wage rate that MGM reasonably expects to pay for the position upon hire. Pay will not be below any applicable minimum wage. Should overtime be worked, employees are paid overtime pay in accordance with state requirements.

Schedule

Part-time: Saturday, Sunday & Monday, 4pm - 12:45am, and holidays.

Benefits

• Healthcare, financial, and time off benefits
• Company uniform issued with free dry cleaning offered onsite
• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts
• Discounts with company partners on things like travel, electronics, and online shopping
• Free meals in our employee dining room
• Professional and personal development through programs and networking opportunities
• Volunteer opportunities in the community
• Eligibility to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans (specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership)