Houseperson - MGM Springfield

About the role

As a Houseperson, you'll bring your prior housekeeping or facilities experience to support Guestroom Attendants in maintaining a clean, organized, and guest-ready environment. This role requires hands-on experience in a similar resort environment with cleaning procedures, equipment, and inventory management in a fast-paced setting, along with the professionalism and attention to detail needed to meet resort-level standards.

Responsibilities

• Ensure that assigned areas are kept clean and neat
• Clean ash urns constantly, clean and dust lamps, mirrors, pictures, etc; mop and clean all marble or tile floors in assigned area
• Deliver requested items, such as refrigerators, pillows, rollaway, cribs, etc., to guest rooms
• Empty all trash and linen from the Guest Room Attendants' carts as needed
• Maintain inventory levels, deliver supplies to assigned lockers, and stock it
• Follow Quick Flood Response procedures, safety procedures, general clean, pull room procedures, and quarterly mattress-flipping procedure
• Clean restrooms in assigned areas, vacuum all halls, lobbies, and edges; clean all hall railings, marks on wallpaper, stairwells, and lockers

Requirements

• Experience in a similar resort setting is preferred
• Knowledgeable of all cleaning procedures, equipment, and supplies, able to follow directions effectively
• Able and willing to work a Full-time schedule: Thursday, Friday, Saturday, Sunday & Monday: 9AM - 5:45pm and holidays
• Must be 18 years of age

Pay

$18.40 per hour

Benefits

• Healthcare, financial and time off benefits
• Company uniform issued with free dry cleaning offered onsite
• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Free meals in our employee dining room
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community