Jobs · Management · Florida

Houseperson (Full Time) - The Ben Hotel

Sage Hospitality Group · West Palm Beach, FL · 1 mo ago
ManagementFull-time
We need to output HTML fragment with sections for headings where content exists. Use

for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must not repeat job title. No Pay/Schedule unless present. The posting includes description, responsibilities list, requirements (Education/Formal Training, Experience, Knowledge/Skills, Physical Demands), Benefits list. No explicit Pay or Schedule. So we include sections: About the role (maybe intro paragraph), Responsibilities, Requirements (maybe combine Education, Experience, Knowledge/Skills, Physical Demands?), Qualifications? The posting doesn't have separate Qualifications beyond requirements. Could treat Requirements as qualifications. But we need to follow instruction: include a section ONLY when posting has real, specific content for it. So we need to decide which headings have content. We have: - About the role: The first paragraph(s) describing role, mission, etc. That's substantive. - Responsibilities: The list of duties (assisting Room Attendants, maintaining corridors, stocking linen closets, delivering items, inspections, cleaning public spaces, removing trash, stocking, assisting with equipment, reporting concerns, responding to guest requests, maintaining storage, following policies, supporting special projects). That's substantive. - Requirements: Education/Formal Training (No formal education required), Experience (No experience required), Knowledge/Skills (list), Physical Demands (list). That's substantive. - Qualifications: Could be same as Requirements? Might be redundant. Probably we can skip Qualifications if not distinct. - Skills: Could be part of Knowledge/Skills. But we already have Knowledge/Skills under Requirements. Could we make a separate Skills section? Might be duplication. Better to keep Requirements covering those. - Benefits: List of benefits (medical, dental, vision insurance, HSA/FSA, basic life, PTO, sick time, community service, holidays, 401k matching, EAP, tuition reimbursement, discounts, referral bonus). That's substantive. - Pay: Not present. - Schedule: Not present. Thus output sections: About the role, Responsibilities, Requirements, Benefits. We need to use

for each heading. Use
  • for any list of duties/requirements/benefits. Use

    for prose. We must preserve all substantive information, not invent or summarize away detail. Remove boilerplate: navigation links, duplicated lines, cookie/legal etc. The posting includes duplicated paragraph about role appears twice; we should keep only once. Also remove the links (Proper Grit etc.) and the "Learn more about our collection of experiences..." lines. Also remove the repeated sentence "As a Houseperson at The Ben, you play a vital role..." duplicate. We need to keep the description about role: "At The Ben, West Palm Beach, every corner tells a story..." etc. That's prose. We need to keep the responsibilities list exactly as given (but we can combine similar items). Must not invent or summarize away detail. So we need to list each responsibility as separate

  • . The responsibilities list includes many items; we need to ensure we capture all. Let's extract responsibilities from text: From first part: "You will be responsible for supporting Room Attendants, keeping guest corridors and service areas pristine, delivering requested items, and managing the heavy lifting behind the scenes." Later duplicated: "You will be responsible for assisting Room Attendants, maintaining pristine corridors and service areas, stocking linen closets, and delivering requested items with speed and care." Then later enumerated list: - Conduct routine inspections of assigned floors and public areas at the beginning and end of each shift to ensure cleanliness, organization, and presentation standards are maintained. - Clean and maintain hotel public spaces, including hallways, elevators, stairwells, service areas, and other designated locations, following established cleanliness, safety, and security standards. - Remove trash, soiled linens, terry, newspapers, and room service trays from guest floors and service areas, transporting materials to designated disposal or laundry locations. - Stock linen closets, supply rooms, and housekeeping carts to maintain established par levels and support efficient departmental operations. - Assist Room Attendants with operational needs, including delivering bed boards, rollaway beds, cribs, and other housekeeping equipment. - Identify and report maintenance concerns, safety hazards, lost and found items, damaged property, or missing hotel assets to the appropriate supervisor. - Respond promptly and courteously to guest requests, providing exceptional service while escalating concerns or complaints as appropriate to ensure guest satisfaction. - Maintain clean, organized, and safe housekeeping storage areas, service corridors, and workspaces. - Follow all hotel policies, departmental procedures, and safety regulations while performing assigned duties. - Support the Housekeeping team with additional operational tasks and special projects as assigned to ensure a clean, welcoming, and exceptional guest environment. We should combine the earlier bullet-like sentences into list items as well, but avoid duplication. The earlier sentences are somewhat covered by later list but we can keep them as separate items if they add nuance. However we must not duplicate content. The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." Duplication is not adding new info; we can deduplicate to avoid repetition but still preserve all unique info. So we should create a list that includes each unique responsibility. Let's compile unique responsibilities: 1. Supporting Room Attendants / assisting Room Attendants (similar). We'll phrase as "Assist Room Attendants with operational needs, including delivering bed boards, rollaway beds, cribs, and other housekeeping equipment." plus general support. But we also have "supporting Room Attendants, keeping guest corridors and service areas pristine, delivering requested items, and managing the heavy lifting behind the scenes." That's covered by other items: keeping corridors pristine (clean and maintain hotel public spaces), delivering requested items (respond to guest requests), managing heavy lifting (maybe part of stocking, moving supplies). We'll keep generic support as part of assisting. Better to keep the enumerated list as is, plus maybe a generic "Assist Room Attendants with daily operations and support housekeeping team." But to avoid missing info, we can include the earlier phrase as a separate item: "Support Room Attendants in their daily operations." However that is somewhat covered. Given the instruction to preserve all substantive info, we could include both but risk duplication. I'd rather include the detailed list and mention the general support as part of first item: "Assist Room Attendants with operational needs, including delivering bed boards, rollaway beds, cribs, and other housekeeping equipment, and support their daily operations." That combines. Similarly "keeping guest corridors and service areas pristine" is covered by "Clean and maintain hotel public spaces, including hallways, elevators, stairwells, service areas, and other designated locations..." "delivering requested items" covered by "Respond promptly and courteously to guest requests..." "managing the heavy lifting behind the scenes" maybe covered by stocking, moving supplies, etc. Could add "Handle heavy lifting tasks such as moving supplies, linens, and equipment." But not explicitly in list. However the original text includes that phrase; we should preserve it. So we need to include a responsibility about heavy lifting. Not in enumerated list. So we add: "Manage heavy lifting tasks behind the scenes, including moving supplies, linens, and equipment." Thus responsibilities list: - Assist Room Attendants with operational needs, including delivering bed boards, rollaway beds, cribs, and other housekeeping equipment, and support their daily operations. - Keep guest corridors and service areas pristine by cleaning and maintaining hotel public spaces (hallways, elevators, stairwells, service areas, etc.) following established standards. - Deliver requested items to guests promptly and courteously, escalating concerns as needed. - Manage heavy lifting tasks behind the scenes, including moving supplies, linens, and equipment. - Conduct routine inspections of assigned floors and public areas at the beginning and end of each shift to ensure cleanliness, organization, and presentation standards are maintained. - Clean and maintain hotel public spaces, including hallways, elevators, stairwells, service areas, and other designated locations, following established cleanliness, safety, and security standards. - Remove trash, soiled linens, terry, newspapers, and room service trays from guest floors and service areas, transporting materials to designated disposal or laundry locations. - Stock linen closets, supply rooms, and housekeeping carts to maintain established par levels and support efficient departmental operations. - Identify and report maintenance concerns, safety hazards, lost and found items, damaged property, or missing hotel assets to the appropriate supervisor. - Respond promptly and courteously to guest requests, providing exceptional service while escalating concerns or complaints as appropriate to ensure guest satisfaction. - Maintain clean, organized, and safe housekeeping storage areas, service corridors, and workspaces. - Follow all hotel policies, departmental procedures, and safety regulations while performing assigned duties. - Support the Housekeeping team with additional operational tasks and special projects as assigned to ensure a clean, welcoming, and exceptional guest environment. Note some duplication: "Clean and maintain hotel public spaces" appears twice (once as generic, once as detailed). We can keep only the detailed one. The generic "Keep guest corridors and service areas pristine by cleaning and maintaining hotel public spaces..." is similar. We'll keep the detailed one and maybe drop generic. But we need to preserve the idea of keeping corridors pristine; the detailed list includes hallways etc. So we can drop the generic. Thus final responsibilities list items: - Assist Room Attendants with operational needs, including delivering bed boards, rollaway beds, cribs, and other housekeeping equipment, and support their daily operations. - Conduct routine inspections of assigned floors and public areas at the beginning and end of each shift to ensure cleanliness, organization, and presentation standards are maintained. - Clean and maintain hotel public spaces, including hallways, elevators, stairwells, service areas, and other designated locations, following established cleanliness, safety, and security standards. - Remove trash, soiled linens, terry, newspapers, and room service trays from guest floors and service areas, transporting materials to designated disposal or laundry locations. - Stock linen closets, supply rooms, and housekeeping carts to maintain established par levels and support efficient departmental operations. - Identify and report maintenance concerns, safety hazards, lost and found items, damaged property, or missing hotel assets to the appropriate supervisor. - Respond promptly and courteously to guest requests, providing exceptional service while escalating concerns or complaints as appropriate to ensure guest satisfaction. - Maintain clean, organized, and safe housekeeping storage areas, service corridors, and workspaces. - Follow all hotel policies, departmental procedures, and safety regulations while performing assigned duties. - Support the Housekeeping team with additional operational tasks and special projects as assigned to ensure a clean, welcoming, and exceptional guest environment. - Manage heavy lifting tasks behind the scenes, including moving supplies, linens, and equipment. We added heavy lifting at end. Now Requirements section: includes Education/Formal Training, Experience, Knowledge/Skills, Physical Demands. We need to preserve all details. Education/Formal Training: "No formal education required." Experience: "No experience required" Knowledge/Skills: list: - Self-starting personality with an even disposition. - Ability to meet standards of appearance. - Ability to communicate with guests, housekeepers/main linen room attendant, supervisor. - Ability to assess required reaction to meet standards. (This phrase is odd; keep as is.) Physical Demands: list: - Pushing vacuum entire length of hallway, carrying supplies from department to assigned floor, carrying dirty linen to laundry shoot, removing room service trays and carrying dirty dishes to service area. - Bending/kneeling - dusting requires bending and kneeling to reach all areas. Room service trays are placed on floor for pick up. Bending would be required to retrieve dirty dishes. - Mobility - movement to reach all areas of responsibility to include shelves, windows, ledges, pipes, under and around furniture. - Continuous standing - continuously standing and/or walking to accomplish all that is required for position. - Climbing stairs - approximately 40 steps 15% of 40 hour week. We should keep each as list items.

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