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Jobs · Management · Virginia

Houseperson - Full Time - Holiday Inn National Airport ($17.25 - $19/hr)

B. F. Saul Company Hospitality Group · Arlington, VA · 1 wk ago
On-siteManagement$17.25–$19/hrFull-time

B. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, with over 130 years of operation. The Hospitality Group manages a portfolio of more than 20 business-class hotels under top brands, including Intercontinental Hotel Groups, Marriott International, Hilton, Best Western Hotels, The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are supported by a team of over 1,000 hospitality professionals.

About the role

This position is responsible for cleaning and maintaining public spaces, stocking housekeeping supplies to B. F. Saul Company Hospitality Group quality standards, and assisting housekeepers and guests as needed. The role ensures adherence to health regulations and follows high standards of quality to guarantee guest satisfaction.

Responsibilities

  • Clean hotel public spaces and stock housekeeping supplies and linen.
  • Deliver housekeeping-related items to guest rooms.
  • Ensure guest satisfaction by responding to requests in a positive and timely manner while providing high-quality service.
  • Work as a team player to meet guests' and department needs, contributing to the efforts of other departments as necessary.
  • Follow B. F. Saul Company Hospitality Group’s guest service recovery program.
  • Maintain a clean and safe work area in compliance with company, brand, local, state, and federal regulations.
  • Report all maintenance needs and service issues.
  • Use chemicals safely within the housekeeping department.
  • Follow all company procedures for guest and employee incidents and be knowledgeable of hotel emergency procedures.
  • Plan, organize, and prioritize work duties to meet required work volume.
  • Adhere to company attendance policy, grooming and appearance standards, and general work rules and department procedures.
  • Attend all required department and hotel meetings.
  • Ensure proper use of all equipment and supplies.

Requirements

  • High school diploma or GED preferred.
  • Housekeeping or laundry experience preferred.
  • Attention to detail, customer-focused, and ability to perform job duties in a repetitious and fast-paced environment.
  • Ability to lift, push, and pull up to 75 pounds consistently throughout the shift.
  • Significant bending required.

Pay

$17.25 - $19.00 per hour. The actual base pay offered is determined by several variables, including the applicant's qualifications, years of relevant experience, distinctive skills, level of education attained, and certifications or professional licenses held.

Benefits

  • Healthcare benefits.
  • 401(k) plan.
  • Short-term and long-term disability coverage.
  • Basic life insurance.
  • Bonus plans.

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