Houseman

About the role

Clean and maintain all corridors, vending areas, elevators and landings and service areas on guest room floors, ensuring hotel's standards of cleanliness. Provide linen supplies for Room Attendants and stock floor closets. Deliver and retrieve items requested by guests and Floor Supervisor.

Responsibilities

• Review assigned area and complete general removal of any trash or debris on floors.
• Check assigned floor closets and complete linen requisition to replenish linen supplies.
• Stock linen carts with clean linen and supplies.
• Maintain cleanliness and organization of floor closets; remove trash, wipe down shelves/counters; sweep remove non-floor closet items and transport to proper storage areas.
• Remove all dirty linen from assigned Room Attendant's carts and closets and place in laundry chute.
• Remove all dirty glasses from assigned Room Attendants' carts and closets; transport to dish room glass washer and wash glasses; return clean and capped glasses to floor closets in racks.
• Clean designated areas with proper chemicals, tools and equipment: guest room floor corridors, floor closets, service corridors, elevators, tracks and landings, guest laundry room, guest vending areas, stairwells.
• Wipe down all surfaces of vending machines, ice machines, and laundry machines/counters/shelves.
• Ensure that nothing is stored in stairwells.
• Remove stains, scuff marks, and dust from carpets.
• Provide timely delivery of any items requested by guests.
• Retrieve items from guest rooms and return to proper storage areas.
• Transport guest laundry and dry cleaning to correct guest rooms.
• Turn in all lost and found items and all guest room keys.
• Adhere to all company policies and procedures.
• Follow safety and security procedures and rules.
• Know department fire prevention and emergency procedures.
• Utilize protective equipment.
• Report unsafe conditions to management.
• Report accidents, injuries, near-misses, property damage or loss to management.
• Provide for a safe work environment by following all safety and security procedures and rules.
• Maintain a neat, clean and well groomed appearance (as outlined in team member handbook).