Houseman

JOB SUMMARY

This position is responsible for ensuring that all hotel floors/areas are cleaned and prepared for our guest’s experience at the property. Daily duties are assigned and it is the responsibility of the team member to ensure that all cleaning and organizing of the Hotel are completed as assigned.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assists Room Attendants with removing soiled linens and trash from hotel rooms and hallways
• Empties all trash receptacles on all guest floors
• Sweeps stairways and landings; cleans railings and washes all exit doors
• Washes windows inside the hotel on all floors as per schedule
• Cleans elevators, tracks, chrome, and stainless steel
• Spot-cleans walls and doors; removes cobwebs; cleans fire extinguishers
• Wipes baseboards, railings, phones, walls, and vending areas
• Vacuums all public area rugs and public space corridors and shampoos carpets
• Polishes/cleans lobby floor as per schedule
• Checks to make sure all storage areas and linen rooms are in a clean and satisfactory condition, as well as, stocked with needed items
• Aids with guest requests including but not limited to special requests
• Reports any problems immediately to Housekeeping Supervisor or Guest Relations Manager
• Ensures any lost and found items are turned in to be logged
• Maintains a clean and organized work area
• Interacts with guests on occasion while performing daily duties
• Promotes outstanding customer relations
• Other duties and special projects as assigned

REQUIRED SKILLS AND ABILITIES

• Ability to work in a fast paced environment and interact with internal departments
• Maintaining a professional working relationship among other team members
• Oral and written communication skills
• Ability to maintain high levels of confidentiality and integrity
• Must be detail oriented, have a professional attitude, strong organizational and time management skills, and be customer-focused