Houseman

About the role

The Banquet Setup Person is responsible for the setup, maintenance, and breakdown of banquet and event spaces, ensuring that all tables, chairs, and room arrangements meet high standards of presentation and functionality. This role collaborates with service and Event Sales staff to support seamless event execution and enhance member and guest satisfaction, consistently demonstrating the 3‑steps of service—warm welcomes, magic moments, and fond farewells.

Responsibilities

• Set up tables, chairs, and table settings according to banquet event orders and floor plans.
• Arrange and ensure functionality of equipment, including laying down interlocking dance floors per specifications.
• Tear down and clear tables and chairs following events.
• Maintain cleanliness and organization in banquet rooms and storage areas, addressing major housekeeping or maintenance issues with the F&B Director or Housekeeping and Maintenance departments.
• Support food running and bussing responsibilities as needed during events.
• Assist service and banquet staff to ensure smooth event operations and high‑quality service.
• Engage with members and guests professionally, addressing changes and last‑minute requests promptly.
• Notify management of any complaints and practice effective service recovery.
• Follow all company, club, and department policies, procedures, and instructions.
• Follow safe working practices and encourage compliance with safety guidelines.
• Take initiative in personal and professional growth and maintain any required certifications.
• Address and resolve challenges using available resources, collaborating with regional and corporate teams.
• Attend daily briefings and actively engage in required activities.
• Wear a clean, neat uniform that meets club standards.
• Assist others as needed and take on additional tasks assigned by management.

Qualifications

• High school diploma or equivalent.
• Previous experience in Food and Beverage service.
• Completion of Invited’s F&B Service Training program.
• Excellent communication skills with the ability to speak clearly and effectively.
• Ability to follow instructions and communicate well with team members.

Physical Requirements

• Stand, walk, and perform physical activities for extended periods.
• Work in varying temperatures and environments, with potential exposure to dust, fumes, or gases.
• Climb ladders, squat, kneel, reach, grasp, twist, bend, and fold/unfold as required.
• Lift, carry, push, and pull up to 100 lb occasionally.
• Effective communication skills, including talking and hearing, with sufficient visual acuity.

Tools/Equipment

• Tables
• Chairs
• Dance floor risers
• Linens
• Glassware
• Silverware

Benefits

• Medical, dental, and vision coverage.
• Life insurance.
• Short‑term and long‑term disability insurance.
• 401(k) retirement savings plan.
• Generous paid time off and leave programs (including statutory time off for part‑time team members).

Schedule

Attendance as outlined on the weekly schedule, with additional hours required to meet deadlines, including weekends and/or holidays.