Jobs · Management · Michigan

Housekeeping Supv

TPG Hotels and Resorts · Traverse City, MI · 2 mo ago
ManagementFull-time

What You'll Be Doing

  • Assist in Hiring, training, and supervising housekeeping staff, including room attendants, housekeepers, and janitors.
  • Give suggestions on work schedules and assign tasks to ensure adequate coverage and efficiency.
  • Conduct regular training sessions for housekeeping staff on cleaning techniques, safety protocols, and customer service.
  • Provide feedback to staff as needed on work performance.
  • Address any employee issues or conflicts that may arise.
  • Inspecting guest rooms and common areas to ensure cleanliness and adherence to hotel standards.
  • Identifying and addressing maintenance and repair needs within guest rooms and public spaces.
  • Monitoring the use of cleaning supplies and equipment to maintain cost efficiency.
  • Handling guest complaints or concerns related to housekeeping services and resolving them promptly.
  • Enforcing safety protocols and ensuring that staff members use personal protective equipment (PPE) when necessary.
  • Complying with health and safety regulations and ensuring that the hotel maintains cleanliness and hygiene standards to meet legal requirements.
  • Collaborating with other hotel departments, such as front desk and maintenance, to coordinate guest services and maintenance requests.
  • Communicating with the hotel management team to provide updates on housekeeping operations and address any issues or concerns.

What You Bring

  • A high school education, with schooling in hospitality management, business, or related experience preferred.
  • Familiarity with hospitality industry practices highly preferred.
  • Knowledge of housekeeping principles and practices along with proper use of cleaning equipment and supplies.
  • Ability to operate a computer, phone, and other office equipment.

Working Conditions & Physical Effort

  • Physical work is a primary part of many of our hotel and resort jobs.
  • Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs.
  • Some work is performed in an interior hotel environment with equipment and machines.
  • The work involves exposure to extreme temperatures, chemicals, dirt, fumes, smoke, unpleasant odors, and/or loud noises.
  • The exposure to hazards or physical risks requires following basic safety precautions and use of applicable protective equipment.

Benefits

  • Health, Dental and Vision Insurances
  • Disability Insurances
  • Supplemental Life Insurances
  • Flexible Spending Accounts
  • 401(k) Retirement Plan with company match
  • Paid Time Off, Vacation and Holidays
  • Employee Assistance Program
  • Amazing Hotel Discounts to any property in the TPG portfolio and MUCH MORE!
  • *Benefits vary by location*

Part-Time Benefits Also Available!

EEO/VET/DISABLED

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