Housekeeping Supv
TPG Hotels and Resorts · Traverse City, MI · 2 mo ago
ManagementFull-time
What You'll Be Doing
- Assist in Hiring, training, and supervising housekeeping staff, including room attendants, housekeepers, and janitors.
- Give suggestions on work schedules and assign tasks to ensure adequate coverage and efficiency.
- Conduct regular training sessions for housekeeping staff on cleaning techniques, safety protocols, and customer service.
- Provide feedback to staff as needed on work performance.
- Address any employee issues or conflicts that may arise.
- Inspecting guest rooms and common areas to ensure cleanliness and adherence to hotel standards.
- Identifying and addressing maintenance and repair needs within guest rooms and public spaces.
- Monitoring the use of cleaning supplies and equipment to maintain cost efficiency.
- Handling guest complaints or concerns related to housekeeping services and resolving them promptly.
- Enforcing safety protocols and ensuring that staff members use personal protective equipment (PPE) when necessary.
- Complying with health and safety regulations and ensuring that the hotel maintains cleanliness and hygiene standards to meet legal requirements.
- Collaborating with other hotel departments, such as front desk and maintenance, to coordinate guest services and maintenance requests.
- Communicating with the hotel management team to provide updates on housekeeping operations and address any issues or concerns.
What You Bring
- A high school education, with schooling in hospitality management, business, or related experience preferred.
- Familiarity with hospitality industry practices highly preferred.
- Knowledge of housekeeping principles and practices along with proper use of cleaning equipment and supplies.
- Ability to operate a computer, phone, and other office equipment.
Working Conditions & Physical Effort
- Physical work is a primary part of many of our hotel and resort jobs.
- Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs.
- Some work is performed in an interior hotel environment with equipment and machines.
- The work involves exposure to extreme temperatures, chemicals, dirt, fumes, smoke, unpleasant odors, and/or loud noises.
- The exposure to hazards or physical risks requires following basic safety precautions and use of applicable protective equipment.
Benefits
- Health, Dental and Vision Insurances
- Disability Insurances
- Supplemental Life Insurances
- Flexible Spending Accounts
- 401(k) Retirement Plan with company match
- Paid Time Off, Vacation and Holidays
- Employee Assistance Program
- Amazing Hotel Discounts to any property in the TPG portfolio and MUCH MORE!
- *Benefits vary by location*