Housekeeping Support Attendant

About the role

You play an important role in keeping both our housekeeping and uniform operations running smoothly each day. You bring strong sewing and garment mending skills, and you use them to help repair, alter, organize, and distribute uniforms with care and attention to detail during part of your shift. You will also support the housekeeping team in a variety of meaningful ways.

Responsibilities

• Supports both housekeeping and uniform operations on a daily basis
• Requires strong sewing and garment mending experience for uniform repair, alterations, organization, and distribution
• Work assignments vary daily based on business needs, with responsibilities shifting between uniform support and housekeeping operations
• Supports housekeeping operations as needed
• Delivers items throughout the property as required
• Inspects guest rooms to ensure cleanliness and presentation standards are met
• Cleans stayover and checkout rooms in alignment with hotel standards
• Maintains organization and flexibility in a fast-paced environment
• Supports overall team operations and guest service standards
• Absorbs special projects, such as inspecting rooms for missing items
• Prepares and organizes carts for new hires
• Inspects showrooms and VIP rooms
• Organizes laundry room area and maintains cleanliness
• Contributes to a clean, well-maintained, and professional environment
• Following all safety rules, emergency procedures and fire prevention regulations
• Making rollaway beds as needed
• Reporting maintenance items
• Returning all lost and found articles to Risk Management
• Following all hotel and departmental policies and procedures and service standards

Qualifications

• Sewing and clothing repair experience is required for this role
• Ability to anticipate and focus attention on guest needs, being professional and welcoming
• Detailed oriented and able to handle multiple tasks
• Highly responsible & reliable
• Excellent organizational and time management skills
• Ability to work cohesively with fellow colleagues as part of a team with minimum supervision
• Warm, caring and helpful