Housekeeping Supervisor - Stehekin

ESSENTIAL FUNCTIONS

• Manage and coordinate housekeeping functions for units.
• Analyze and plan housekeeping programs and schedules to ensure adequate manning, supplies, and equipment for routine and scheduled duties.
• Ensure complete guest satisfaction at all times.
• Handle guests' complaints and solve them according to customer service standards.
• Manage recruiting, supervising, training, scheduling, disciplining, reviewing, and directing the housekeeping staff at the direction of the General Manager.
• Assist with determining fiscal requirements and preparing departmental budget; monitor, verify, and reconcile expenditure of budgeted funds.
• Evaluate and make recommendations concerning cleaning products and equipment; order and maintain sufficient inventory of housekeeping supplies and equipment.
• Maintain and ensure safe facility environment including standards for maintenance and upkeep of unit's equipment, housekeeping, sanitation, dress, cash control, and employee safety and hygiene.
• Notify General Manager of all unusual events, circumstances, or other safety or quality control issues.
• Ensure all printed material on chemicals are posted and that the facility is in compliance with OSHA requirements.
• Maintain awareness of safety issues, and report them immediately to your manager.

Skill And Knowledge Requirements

• High School Diploma or GED preferred.
• Bachelor's or Business Degree preferred.
• At least 2 years of experience in related management.
• Demonstrated talent for interacting with a wide variety of people.
• Bilingual (English/Spanish) speaking skills preferred.
• Ability to effectively organize and coordinate multiple priorities;
• Ability to work well as a team leader;
• Ability to problem-solve.
• Strong customer service abilities;
• Actively looks for ways to assist customers and coworkers.