Housekeeping Supervisor, Southland Casino

About the role

The opportunity Delaware North Gaming is seeking a full-time Housekeeping Supervisor to join our team at Southland Casino in West Memphis, Arkansas. As a Housekeeping Supervisor, you will supervise housekeeping team members and ensure cleanliness of the facility to maintain our culture of high standards and enhance the guest experience.

Responsibilities

• Help train and manage all room, house, and public area team members; provide training to team members on a regular basis; identify areas of improvement and efficiency
• Ensure stay-over and vacant attendant service is consistently performed by room attendants
• Inspect all assigned guest rooms to ensure quality and safety standards are met
• Demonstrate proper use of cleaning chemicals for designated surfaces
• Handle cleaning chemicals in accordance with OSHA regulations and hotel requirements
• More About You At least 1 year of housekeeping supervisory experience in a resort or hotel required.

Requirements

• Effective verbal and written communication skills
• Attention to detail and a commitment to maintaining high cleanliness standards
• Knowledge of housekeeping equipment and cleaning techniques
• Familiarity with hotel management software and systems preferred
• Able to work effectively in a fast-paced environment
• Able to work flexible shifts, including nights, weekends and holidays

Qualifications

• Frequent standing, walking, climbing of stairs, bending, stooping, reaching, kneeling, and carrying; use of hands to operate cleaning equipment and complete scrubbing/washing duties
• Occasionally required to lift and/or move up to 50 pounds
• Visual acuity sufficient to inspect the cleanliness of rooms and surfaces

Skills

• Physical Requirements Frequent standing, walking, climbing of stairs, bending, stooping, reaching, kneeling, and carrying; use of hands to operate cleaning equipment and complete scrubbing/washing duties
• Occasionally required to lift and/or move up to 50 pounds
• Visual acuity sufficient to inspect the cleanliness of rooms and surfaces

Benefits

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules
• Eligible team members may also receive:
• Health, dental, and vision insurance, 401(k) with company match
• Paid vacation days and holidays
• Paid parental bonding leave
• Employee assistance program
• Tuition and/or professional certification reimbursement

Pay

$17.00 - $19.00 / hour

Schedule

Days Evenings as needed

Holidays M-F

Weekends OT as needed

What We Offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive:

• Health, dental, and vision insurance, 401(k) with company match
• Paid vacation days and holidays
• Paid parental bonding leave
• Employee assistance program
• Tuition and/or professional certification reimbursement