Housekeeping Supervisor IV

Koniag Advisory Business Solutions, LLC, a Koniag Government Services company, is seeking an experienced, dependable, and team-focused Housekeeping Supervisor to lead housekeeping and environmental services operations for the Crow/Northern Cheyenne Hospital. This position is covered under the Service Contract Act.

About the role

In this role, you will help guide a team responsible for keeping patient care areas, public spaces, and support areas clean, organized, and ready for use. This is a strong opportunity for someone who enjoys leading people, improving daily operations, solving problems, and helping create a safe, welcoming environment for patients, staff, and visitors. We are looking for a confident leader who can support multiple shifts, work closely with other departments, and help keep the housekeeping team running smoothly.

Responsibilities

• Plan daily work assignments and help set team priorities
• Supervise housekeeping staff across multiple shifts
• Train, coach, and support team members
• Provide orientation for new employees and refresher training for current staff
• Communicate clearly with staff about assignments, expectations, and department goals
• Work with administration on department needs, employee concerns, and operational challenges
• Monitor cleaning quality and partner with infection control, nursing, facilities, and other departments as needed
• Help manage room turnover priorities and communicate delays or urgent needs
• Coordinate with the linen supplier and review service records and invoices
• Order supplies, help maintain equipment, and support vendor coordination
• Assist with schedules, staffing coverage, timecards, and daily shift operations
• Participate on safety and infection control committees as assigned
• Help maintain a respectful, service-focused environment that supports the needs of the facility and community

Schedule and Reporting Structure

• Full-time position
• Shift work required, including days, evenings, nights, weekends, and holidays
• Occasional on-call support may be needed during outbreaks or surge situations
• Supervises housekeepers/EVS technicians across multiple shifts, along with key vendors

Requirements

• High school diploma or GED
• Five+ (5+) years of supervisory or team leadership experience in housekeeping, environmental services, hospitality, facilities support, or a related field
• Ability to organize staff, manage daily operations, and support a busy service environment
• Willingness to complete required supervisor and infection prevention training during onboarding
• Experience in a healthcare or hospital setting
• Knowledge of healthcare cleaning and disinfection practices, including isolation and terminal cleaning
• Familiarity with inspections, audits, or quality improvement efforts
• Relevant environmental services, infection prevention, or healthcare support training

Preferred Qualifications

• Associate’s degree in management, hospitality, or a related field, or comparable military/technical leadership plus 2+ years of experience
• CHEST (Certified Health Care Environmental Services Technician)
• CHESP (Certified Health Care Environmental Services Professional)
• CMIP (Certificate of Mastery in Infection Prevention)
• Experience supervising multiple shifts and managing high-priority operational needs

Working Conditions

• Hospital environment on Tribal lands; frequent work in occupied patient care areas with sensitive situations
• Shift work required (days/evenings/nights), rotating weekends/holidays; occasional extended hours for outbreaks, weather impacts, or surge events
• Exposure to chemicals, biohazards, and noise; required use of PPE
• Regular walking/standing; frequent interaction with patients, families, and clinical staff

Benefits

• Health, dental, and vision insurance
• 401K with company matching
• Paid holidays
• Paid vacation
• Paid sick leave