Housekeeping Supervisor - Full Time

About The Role

The Housekeeping Supervisor is responsible for assignments of guest room attendants, heavy porters and specialty crews and will assist the Housekeeping Managers in the daily operation of the department.

Position Responsibilities

• Maintains cleanliness and maintenance standards of all associate and public areas in the Hotel tower including but not limited to, guestrooms, storage areas, linen closets, public and service elevators/landings and corridors
• Maintains guest room attendants in the proper placement of guest amenities in rooms
• Performs functions related to hiring and staffing of Housekeeping Department
• Captures and supports the training and development of Guest Room Attendants and Housekeeping Heavy Porters and Lines/Supply Attendants
• Ensures the proper staff is scheduled to maintain the Hotel
• Exercises financial responsibility in monitoring both regular and overtime payroll expense
• Continually checks to make sure team members have all the necessary supplies, equipment and tools to execute their task
• Fully utilizes and monitors all operating systems to ensure proper accountability of all employees, supplies and procedures
• Coordinates efforts with other Departments to ensure guestroom, public areas and storage areas remain fully functional
• Properly handles guest or maintenance request and repeatedly follows up to guarantee these things are completed to Ocean Casino Resort standards
• Maintains confidentiality of Ocean Casino Resort proprietary information

Essential Functions

• Exposure to casino related environmental factors, including but not limited to secondhand smoke, excessive noise and stress related to servicing customers in a fast pace environment
• Must be able to stand for an entire shift and be able to move throughout the hotel areas
• Must be able to work holidays, weekends, and flexible shift hours
• Must be able to lift/push/pull up to 50 lbs

Requirements

• Strong supervisory skills
• High school diploma or equivalent GED preferred
• Minimum of Three years' hospitality experience
• Ability to effectively communicate in English

Benefits

• Free meal on shift
• Training & Development
• Health Care Plan (Medical, Dental & Vision)
• Retail Plan (401k,)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off
• Free Parking