Housekeeping Supervisor - Full Time

At Parks Hospitality Group, we are looking for a motivated and supportive Housekeeping Supervisor to serve as a key leader in our rooms division. Working hand-in-hand with our Executive Housekeeper, you will guide, train, and inspire our room attendants and laundry staff to deliver the spotless, comfortable spaces our guests love.

Responsibilities

• Provide exceptional customer service to ensure a comfortable and accommodating experience for guests.
• Perform quality assurance (QA) for the Housekeeping department.
• Assist the Executive Housekeeper in all duties and act in their capacity when off duty.
• Supervise and train Room Attendants and Suite Attendants, ensuring adequate staffing levels to meet guest demands.
• Clean and inspect rooms, ensuring proper cleaning of surfaces, linens, and amenities.
• Monitor and maintain housekeeping cart inventory and stock rooms and linen closets.
• Report any missing or damaged items and handle lost and found items in accordance with hotel procedures.
• Collaborate with Guest Services and other departments during peak times and special guest requests.
• Maintain security by ensuring guest room doors are locked at all times.
• Provide support to team members, ensuring all tasks are completed efficiently and timely.

Requirements

• High school diploma or equivalent.
• At least 2 years of previous housekeeping experience, with supervisory experience preferred.
• Strong leadership and interpersonal skills.
• Excellent communication skills, both verbal and written.
• Ability to prioritize tasks and manage time effectively.
• Knowledge of cleaning techniques, equipment, and safety regulations.
• Flexibility to work shifts, weekends, and holidays as needed.
• Fluency in a second language, preferably Spanish, is a plus.

Benefits

• Immediate medical and dental benefits starting on your very first day for full-time team members.
• Paid time off (PTO) for all team members.
• Earn an extra $50–$150+ per month through performance incentives, plus cash awards for quarterly and/or annual performance ($250-$500).
• Heavily discounted room rates at brand hotels worldwide for you and your family.
• Opportunities for personal and professional growth within Parks Hospitality Group.

About Us

At Parks Hospitality Group, we strive for excellence in everything we do. Our team is dedicated to delivering outstanding service and creating memorable experiences for our guests. We offer a supportive and collaborative environment that promotes growth and rewards hard work.

Location: LivSmart Studios by Hilton, 175 Stoneridge Dr.