HOUSEKEEPING SUPERVISOR (FULL TIME AND PART TIME)

About the role

Location: Henry Ford Rochester EVS - 1101 West University Drive, Rochester, MI 48307. Oversees, monitors and participates in the cleaning of rooms and common areas. If serving others is in your blood and you thrive on helping people heal, TouchPoint is the place for you! As part of Compass Healthcare, we care deeply for people, build belonging, and serve with detail, quality, and excellence to set the stage for healing. We’re TouchPoint Support Services, and our mission is to serve up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S. From meals to facilities to patient support, our work creates moments that matter. This takes a big heart, a commitment to do the right thing, and the belief that together we can achieve more than we ever could alone. We empower and uplift each other, grow in our careers, and have fun while supporting the mission to improve the health of the poor and vulnerable.

Responsibilities

• Directs and participates in the overall sanitation and safety of the facility and associates in accordance with company standards and government regulations.
• Determines cleaning assignments and establishes priorities; adjusts assignments based on changes in room occupancy or emergency clean-up requests; maintains accurate record of assignments.
• Ensures security of keys.
• Responds to customer needs and requests; resolves customer concerns.
• Follows work procedures and expedites workflow to ensure timely, efficient service; communicates room completion and availability.
• Inspects rooms, common areas and stock rooms, and approves staff work performance; performs or delegates appropriate corrective action.
• Reports unsafe conditions and maintenance service needs, including painting, repairs, and furniture replacement and upkeep.
• Oversees the productivity and breaks of associates; communicates performance issues to management.
• Participates in the onboarding and training of associates; conducts daily pre-service meetings.
• Demonstrates safe and correct use of environmental services equipment and chemicals.
• Completes inventory of materials, supplies and lin