Housekeeping Supervisor - Fairfield Inn & Suites

Start your journey with Midas Hospitality as an Assistant Executive Housekeeper / Housekeeping Supervisor. This role is key to delivering exceptional guest experiences by maintaining high cleanliness standards, supporting daily housekeeping operations, and assisting with the supervision and development of housekeeping associates.

Responsibilities

• Assist with planning, organizing, and supervising the daily activities of the housekeeping team.
• Inspect guest rooms, public spaces, and back-of-house areas to ensure cleanliness, presentation, and compliance with quality standards.
• Train, coach, and hold housekeeping associates accountable to departmental expectations and performance standards.
• Create daily room assignments and communicate special requests, VIP arrivals, and priority areas to team members.
• Assist with scheduling and adjust staffing levels based on occupancy and business demands.
• Support the laundry operation and monitor productivity and quality standards.
• Maintain accurate room status communication with the Front Office team.
• Monitor inventory levels and assist with ordering, stocking, and controlling housekeeping supplies, linens, and equipment.
• Conduct monthly inventory counts and maintain established par levels.
• Ensure team members follow safety, security, lost and found, key control, and emergency procedures.
• Identify and report maintenance concerns within guest rooms and hotel facilities.
• Assist with implementing hotel policies, standard operating procedures, and sanitation guidelines.
• Support accident prevention and workplace safety initiatives.
• Provide excellent guest service by responding to guest questions, concerns, and special requests promptly and professionally.
• Assist with housekeeping duties, including cleaning guest rooms or public spaces, when business demands require additional support.
• Complete additional projects and responsibilities as assigned by hotel leadership.

Requirements

• Previous hotel housekeeping experience required; leadership or supervisory experience preferred.
• Knowledge of hotel cleanliness standards, housekeeping procedures, and guest service expectations.
• Strong leadership skills with the ability to motivate, coach, and support a diverse team.
• Excellent organization, time management, and attention to detail.
• Ability to prioritize tasks and adapt to changing business needs.
• Strong communication and problem-solving skills.
• Basic computer skills and the ability to maintain reports and inventory records.
• Ability to work a flexible schedule, including weekends and holidays.

Physical Requirements

• Frequent standing, walking, bending, reaching, lifting, pushing, and pulling throughout the workday.
• Ability to lift and move up to 40 pounds with or without reasonable accommodation.
• Work is primarily performed indoors within a hotel environment, with occasional movement throughout the property.

Benefits

• Growth and development opportunities and access to learning resources.
• Competitive Paid Time Off (PTO) policies.
• Medical, Dental, and Vision insurance options.
• 401(k) with company match.
• Employee Assistance Program (EAP).
• Hotel and travel discounts.
• Employee recognition programs and career advancement opportunities.

About Midas Hospitality

Founded in 2006, Midas Hospitality is a leading hotel management, development, and investment company with a portfolio of over 40 hotels across 14 states and more than 1,000 associates. Through partnerships with top hospitality brands including Marriott, Hilton, and IHG, Midas Hospitality delivers exceptional guest experiences while building a people-first culture focused on growth, teamwork, and opportunity.