Housekeeping Supervisor - Fairfield inn/Springhill Suites
Midas Hospitality · Chesterfield, MO · 1 mo ago
ManagementFull-time
About the role
Start Your Journey with Midas Hospitality: Midas Hospitality is seeking a motivated and detail-oriented Assistant Executive Housekeeper / Housekeeping Supervisor to help lead our housekeeping team. This role plays a key part in delivering exceptional guest experience by maintaining high cleanliness standards, supporting daily housekeeping operations, and assisting with the supervision and development of housekeeping associates. The ideal candidate is a hands-on leader who enjoys coaching a team, maintaining hotel standards, and ensuring every guest room and public area reflects the quality and hospitality our guests expect.
Responsibilities
- Assist with planning, organizing, and supervising the daily activities of the housekeeping team.
- Inspect guest rooms, public spaces, and back-of-house areas to ensure cleanliness, presentation, and compliance with quality standards.
- Train, coach, and hold housekeeping associates accountable to departmental expectations and performance standards.
- Create daily room assignments and communicate special requests, VIP arrivals, and priority areas to team members.
- Assist with scheduling and adjust staffing levels based on occupancy and business demands.
- Support the laundry operation and monitor productivity and quality standards.
- Maintain accurate room status communication with the Front Office team.
- Monitor inventory levels and assist with ordering, stocking, and controlling housekeeping supplies, linens, and equipment.
- Conduct monthly inventory counts and maintain established par levels.
- Ensure team members follow safety, security, lost and found, key control, and emergency procedures.
- Identify and report maintenance concerns within guest rooms and hotel facilities.
- Assist with implementing hotel policies, standard operating procedures, and sanitation guidelines.
- Support accident prevention and workplace safety initiatives.
- Provide excellent guest service by responding to guest questions, concerns, and special requests promptly and professionally.
- Assist with housekeeping duties, including cleaning guest rooms or public spaces, when business demands require additional support.
- Complete additional projects and responsibilities as assigned by hotel leadership.
Requirements
- Previous hotel housekeeping experience required; leadership or supervisory experience preferred.
- Knowledge of hotel cleanliness standards, housekeeping procedures, and