Jobs · Management · Missouri

Housekeeping Supervisor - Fairfield inn/Springhill Suites

Midas Hospitality · Chesterfield, MO · 1 mo ago
ManagementFull-time

About the role

Start Your Journey with Midas Hospitality: Midas Hospitality is seeking a motivated and detail-oriented Assistant Executive Housekeeper / Housekeeping Supervisor to help lead our housekeeping team. This role plays a key part in delivering exceptional guest experience by maintaining high cleanliness standards, supporting daily housekeeping operations, and assisting with the supervision and development of housekeeping associates. The ideal candidate is a hands-on leader who enjoys coaching a team, maintaining hotel standards, and ensuring every guest room and public area reflects the quality and hospitality our guests expect.

Responsibilities

  • Assist with planning, organizing, and supervising the daily activities of the housekeeping team.
  • Inspect guest rooms, public spaces, and back-of-house areas to ensure cleanliness, presentation, and compliance with quality standards.
  • Train, coach, and hold housekeeping associates accountable to departmental expectations and performance standards.
  • Create daily room assignments and communicate special requests, VIP arrivals, and priority areas to team members.
  • Assist with scheduling and adjust staffing levels based on occupancy and business demands.
  • Support the laundry operation and monitor productivity and quality standards.
  • Maintain accurate room status communication with the Front Office team.
  • Monitor inventory levels and assist with ordering, stocking, and controlling housekeeping supplies, linens, and equipment.
  • Conduct monthly inventory counts and maintain established par levels.
  • Ensure team members follow safety, security, lost and found, key control, and emergency procedures.
  • Identify and report maintenance concerns within guest rooms and hotel facilities.
  • Assist with implementing hotel policies, standard operating procedures, and sanitation guidelines.
  • Support accident prevention and workplace safety initiatives.
  • Provide excellent guest service by responding to guest questions, concerns, and special requests promptly and professionally.
  • Assist with housekeeping duties, including cleaning guest rooms or public spaces, when business demands require additional support.
  • Complete additional projects and responsibilities as assigned by hotel leadership.

Requirements

  • Previous hotel housekeeping experience required; leadership or supervisory experience preferred.
  • Knowledge of hotel cleanliness standards, housekeeping procedures, and

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