Housekeeping Supervisor - Charmant Hotel

About the role

In this role, you’ll be a key part of our team, ensuring that every guest leaves with a lasting impression. Your voice matters here—use it to build the future, make an impact, and continuously improve the guest experience.

Responsibilities

• Maintain positive and efficient work environment
• Communicate with Front Desk and Maintenance Teams to ensure the property is maintained and guest rooms allow for maximum profitability
• Interview, Training & Onboarding for housekeeping applicants/new-hires
• Supervise housekeeping staff to maintain company policies including attendance tracking, quality of work, and attitude & cooperation
• Maintain organization and Inventory of housekeeping and guest supplies including minibar: ordering, receiving, vendor relations, monthly inventory for supplies and liquor
• Read and restock minibars in guest rooms with accuracy; communicate to front desk to ensure charges are being posted to proper guests in a timely manner
• Computer Skills to include assigning housekeeping daily tasks, room statuses, out of order statuses and working knowledge of PMS
• Assist in maintaining Deep Clean schedules and preventative maintenance programs
• Must have attention to detail
• Daily guest room and property inspections to ensure overall cleanliness of hotel to meet/exceed company standards
• Maintain log of lost and found items
• Must be able to multi-task
• Willingness to assist other departments as needed

Requirements

• High School Diploma or equivalent
• Minimum one year hotel experience required
• Computer skills including Microsoft Office

Qualifications

• College degree preferred
• Supervisor experience preferred
• Knowledge of Opera PMS preferred

Skills

• Attention to detail
• Multi-tasking ability
• Willingness to assist other departments

Benefits

• Employee Discounts
• Paid Time Off
• Training & Development Opportunities
• 401K
• Medical Benefits
• 24/7 Online Care
• Pet Insurance

Pay

Competitive salary based on experience and qualifications.

Schedule

Flexible schedule to accommodate the needs of the hotel and the employee.