Housekeeping Supervisor

Responsibilities

• Support and coordinate daily hotel housekeeping operations — assisting with associate scheduling, hands-on training, and team support across guest rooms, public areas, and back-of-house spaces
• Ensure all guest rooms, suites, public areas, and back-of-house spaces are cleaned, maintained, and presented to premium hotel cleanliness and brand compliance standards on every shift
• Conduct regular room and property inspections to verify cleanliness, safety, and compliance with White Lodging standards and hotel brand protocols — identifying and resolving issues before they impact the guest experience
• Manage housekeeping inventory — helping monitor par levels and maintain adequate supplies, linens, and housekeeping equipment for uninterrupted daily operations
• Respond promptly and professionally to guest inquiries and complaints regarding housekeeping services — resolving concerns with urgency and a genuine commitment to guest satisfaction
• Foster a positive, team-oriented hotel housekeeping work environment by supporting and mentoring room attendants and modeling hospitality excellence on every shift

Qualifications

Prior hotel housekeeping, room attendant, or custodial services experience — required; previous hospitality or hotel housekeeping experience strongly preferred

A desire to step into a leadership role and develop your career in hotel housekeeping management — this is an entry-level supervisory position with a clear path to Housekeeping Manager

Working knowledge of hotel room cleaning techniques, floor care methods, and housekeeping best practices in a premium hotel environment

Strong communication skills and a natural ability to motivate, support, and direct a hotel housekeeping team in a fast-paced environment

High attention to detail and a genuine commitment to delivering consistent, guest-ready results across every room and public space on the property

Flexibility to work weekends, holidays, and varied shifts as hotel business needs require