Housekeeping Supervisor
The Housekeeping Supervisor
Our Culture:
- Diversity and teamwork are major aspects of our culture.
- We strive to provide great products and services.
- We encourage continuous learning and sharing of new knowledge.
- We aim to be the best, most respected hotel company in America.
- We value giving back to the community.
Job Description
The Housekeeping Supervisor is responsible for ensuring the cleanliness and appearance of guest rooms and corridors. They may also assist in cleaning rooms when needed. The Supervisor is responsible for accommodating guest needs and requests, promoting internal growth, and meeting/exceeding company goals and metrics.
- Complete all required training
- Adhere to standard operating procedures and brand standards
- Perform any other duties as requested by management
- Provide personalized, friendly service to every guest and associate
- Ensure rooms are clean and guest-ready before being released to the front desk
- Clean guest rooms and public areas as needed
- Report deficiencies and equipment malfunctions to maintenance
- Make beds, pick up trash, vacuum, and empty trash cans
- Ensure bathrooms are clean and disinfected, replenish supplies, and arrange furniture
- Ensure hallways are clean and tidy
- Report vacant and clean rooms to the Executive Housekeeper
- Report any discrepancies in furniture, equipment, or room conditions
- Ensure security of guests, associates, and hotel assets
- Assist with tasks as needed
Necessary Skills
- Keep confidential the business functions of the company
- Be responsible for safety and security
- Know fire alarm system and evacuation procedures
- Able to report to work for scheduled shifts
- Able to communicate effectively in writing, verbally, and in person
- Able to work a flexible schedule
- Organized, honest, and works well with others
- Maintain a clean and attractive work area, uniform, and person
- Able to work with people from diverse cultures and backgrounds
- Values dedication, innovation, respect, excellence, community focus, and service
- Able to bend, reach, kneel, push, and stretch and lift up to 30 pounds
- Able to work for 8 hours and work in a restrictive space/environment
- Have eyesight enabling vision both near and far
- Comfortable using a step stool or ladder
- Able to use/lift arms for up to 8 hours
- Have finger dexterity for operating equipment
- Able to speak in a clear, understandable voice, hear at a basic level, and understand English
- Able to write
Vision Hospitality Group Benefits
- Paid Time Off
- Optional Health, Wellness, and Care benefits
- Health Reimbursement Program
- Flexible Spending Account
- Stay Discounts
- Optional Company-paid Life Insurance
- 401(k) and 401(k) matching
- Employee Assistance Program
- Select Voluntary and Supplemental Insurance Options
- Select Paid Holidays and One Personal Floating Holiday
- Loyalty Incentives and Other Unique Incentive Programs
About the Role
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