Housekeeping Supervisor
The Delaney at The Vale · Woburn, MA · 1 mo ago
Management$24/hrFull-time
About the Role
The Housekeeping Supervisor is responsible for overseeing the daily housekeeping and laundry operations throughout the community. This role ensures that resident apartments, common areas, and laundry services are maintained to the highest standards of cleanliness, safety, and hospitality while supporting and coaching housekeeping team members.
Responsibilities
- Supervise and support housekeeping and laundry staff in daily operations.
- Ensure resident apartments, common areas, and community spaces are maintained in a clean, safe, and sanitary condition.
- Monitor housekeeping quality standards and conduct routine inspections.
- Train, coach, and mentor team members to deliver exceptional service and hospitality.
- Coordinate work assignments and schedules to ensure optimal coverage and efficiency.
- Manage inventory and ordering of housekeeping and laundry supplies.
- Ensure compliance with company policies, safety standards, and applicable state and federal regulations.
- Respond promptly and professionally to resident and family requests regarding housekeeping services.
- Foster a positive, team-oriented environment focused on resident satisfaction.
Requirements
- Previous housekeeping leadership or supervisory experience, preferably in senior living, hospitality, healthcare, or hotel environments.
- Strong organizational skills and attention to detail.
- Ability to effectively lead, motivate, and develop team members.
- Excellent communication and customer service skills.
- Ability to create a warm, friendly, and welcoming first impression.
- Professional interaction with residents, families, visitors, and colleagues.
- Maintain the highest level of confidentiality and professionalism.
- Dependable, flexible, and committed to service excellence.
- Ability to successfully pass all pre-employment screening requirements, including a background check.
Benefits
- Competitive compensation.
- Comprehensive medical, dental, and vision benefits.
- Company-paid life insurance options.
- 401(k) retirement savings plan.
- Paid time off and paid holidays.
- Ongoing training, development, and career advancement opportunities.
- Employee recognition and appreciation programs.
- Employee Assistance Program (EAP).
- A supportive team environment that values collaboration and engagement.
- Opportunities to make a meaningful impact in the lives of residents every day.
Pay
Pay starting at $24/hour depending upon background and experience.
Schedule
Hours: Monday through Friday and occasional weekend availability.