Housekeeping Supervisor at The Bethesdan Hotel
Crescent Hotels & Resorts · Bethesda, MD · 1 mo ago
On-siteFinance$20/hrFull-time
Pay
Highly competitive wages of $20.00/hr
Benefits
- Exceptional benefit plan for eligible associates & family members
- 401K matching program for eligible associates
- Discounts with Crescent managed properties in North America for you & family members
Schedule
- Flexible scheduling to allow you to focus on what is important to you
- Must be available to work a flexible schedule to include nights, holidays and weekends
Responsibilities
- Supervise the housekeeping staff; providing open communication, training, coaching and counseling and providing performance feedback to ensure maximum efficiency.
- Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.
- Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.
- Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses.
- Respond to guest requests, concerns and problems to ensure guest satisfaction.
- Log items into the Lost and Found and answer inquiries to maintain controls and ensure guest satisfaction.
- Implement emergency training and procedures to ensure appropriate protection of the hotel, guests, staff and company assets.
- Comply with attendance rules and be available to work on a regular basis.
- Perform any other job related duties as assigned.
Requirements
- Minimum of one year hotel housekeeping supervisory/inspector experience.
- Ability to communicate in English.
- Self‑starting personality with an even disposition.
- Maintain a professional appearance and manner at all times.
- Ability to communicate well with guests.
- Willingness to “pitch‑in” and help co‑workers with their job duties and be a team player.
- Capable of climbing, reading, standing, walking and routinely lifting 25 lbs to 50 lbs.
- Ability to receive instructions and communicate progress of work assignments.