Jobs · Finance · Maryland

Housekeeping Supervisor at The Bethesdan Hotel

Crescent Hotels & Resorts · Bethesda, MD · 1 mo ago
On-siteFinance$20/hrFull-time

Pay

Highly competitive wages of $20.00/hr

Benefits

  • Exceptional benefit plan for eligible associates & family members
  • 401K matching program for eligible associates
  • Discounts with Crescent managed properties in North America for you & family members

Schedule

  • Flexible scheduling to allow you to focus on what is important to you
  • Must be available to work a flexible schedule to include nights, holidays and weekends

Responsibilities

  • Supervise the housekeeping staff; providing open communication, training, coaching and counseling and providing performance feedback to ensure maximum efficiency.
  • Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.
  • Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.
  • Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses.
  • Respond to guest requests, concerns and problems to ensure guest satisfaction.
  • Log items into the Lost and Found and answer inquiries to maintain controls and ensure guest satisfaction.
  • Implement emergency training and procedures to ensure appropriate protection of the hotel, guests, staff and company assets.
  • Comply with attendance rules and be available to work on a regular basis.
  • Perform any other job related duties as assigned.

Requirements

  • Minimum of one year hotel housekeeping supervisory/inspector experience.
  • Ability to communicate in English.
  • Self‑starting personality with an even disposition.
  • Maintain a professional appearance and manner at all times.
  • Ability to communicate well with guests.
  • Willingness to “pitch‑in” and help co‑workers with their job duties and be a team player.
  • Capable of climbing, reading, standing, walking and routinely lifting 25 lbs to 50 lbs.
  • Ability to receive instructions and communicate progress of work assignments.

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