Housekeeping Supervisor

We are looking for individuals who value teamwork, take ownership of their role, and are passionate about serving guests with warmth and hospitality. Whether you're greeting guests, assisting with their needs, or ensuring their stay is exceptional, your dedication to service excellence will be key.

About Us

Founded in 1978 by P.C. Amin and B.N. Shah, Shamin Hotels began with the purchase of a bankrupt hotel in Lumberton, North Carolina. Merging their names, they created Shamin Hotels, which has since grown into the largest hotel owner and operator in Virginia, with over 70 hotels across multiple states.

Learn more about Shamin Hotels.

About the Role

The Housekeeping Supervisor ensures cleanliness standards are met by assigning tasks, inspecting work, and providing training to handle guest requests effectively.

Responsibilities

• Schedule room and cleaning assignments to ensure proper coverage.
• Inspect all assigned rooms and public areas to ensure furnishings, equipment, linens, etc. are clean and in good repair.
• Provide efficient and objective feedback to room attendants to drive efficiency and quality within the housekeeping department.
• Ensure all associates have proper supplies, equipment, and uniforms, including nametags and designated PPE.
• Train associates on safety standards and enforce those standards consistently.
• Identify associates engaging in unsafe behaviors and retrain them appropriately.
• Complete accident investigations and take steps to prevent future accidents.
• Perform housekeeping duties as needed, including making beds, vacuuming, and cleaning.
• Verify and update the status of discrepant rooms throughout the shift.
• Perform opening and closing shift duties.
• Notify the maintenance department of necessary repairs.
• Monitor cleanliness of the hotel, including the parking lot and exterior entrances.
• Available to work nights, weekends, and holidays as needed.
• Other duties as assigned.

Requirements

• Team Up: Collaborate, support others, and embody our "Be Golden" philosophy.
• Own It: Be a role model, embrace responsibility, and commit to continuous learning.
• Passionately Serve: Maintain a positive attitude, care deeply, and create memorable guest experiences.

Benefits

Full-time associates enjoy a range of benefits, including:

• Competitive pay.
• Health, dental, vision, accident, and short/long-term disability insurance.
• Pet insurance.
• Gym membership discounts.
• Paid time off and paid holidays.
• Shamin Perk discounts on tickets, rental cars, and attractions.
• Footwear discounts.
• 401K plan with company match.
• Employee discounts at branded hotels.

Opportunities

With over 70 hotels and plans for expansion, Shamin Hotels offers endless opportunities for growth and advancement in front-line operations, corporate management, or hotel development. We prioritize promoting from within and nurturing talent to help you reach your full potential.