Housekeeping Supervisor

About the role

Rebel Hotel Company is one of the fastest-growing third-party hotel management companies in the United States, recognized for delivering bold results, operational excellence, and distinctive guest experiences. We operate a diverse portfolio of full-service, lifestyle, and branded hotels across major metropolitan and resort markets. We are building a culture of leadership, innovation, and accountability—and we’re just getting started.

The Housekeeping Supervisor oversees the daily operations of the Housekeeping department to ensure exceptional cleanliness, operational efficiency, and compliance with company and brand standards throughout the hotel. This role assists in managing staff scheduling, training, inspections, inventory control, payroll administration, and departmental operations while helping drive guest satisfaction and team performance. The Housekeeping Supervisor serves as a hands-on operational leader who promotes a positive and productive work environment, supports departmental goals, and collaborates closely with other hotel departments to deliver an outstanding guest experience.

Responsibilities

• Oversee daily housekeeping operations to ensure guestrooms, public areas, and back-of-house spaces meet company and brand cleanliness standards.
• Monitor daily room assignments, productivity, and service levels to ensure operational efficiency.
• Coordinate with Front Office and Engineering teams regarding room status, maintenance needs, and guest requests.
• Supervise and support housekeeping associates, including Room Attendants, Housepersons, and Laundry Attendants.
• Assist with scheduling, staffing, payroll review, and labor management.
• Promote a positive, professional, and team-oriented work environment.
• Train and coach associates on cleaning procedures, service standards, and safety practices.
• Conduct inspections of guestrooms and public areas to ensure quality and brand compliance.
• Respond promptly and professionally to guest concerns and service requests.
• Assist with inventory management, ordering, and organization of housekeeping supplies and equipment.
• Utilize housekeeping management systems to track room status, assignments, inspections, and reporting.
• Ensure compliance with OSHA, EPA, safety regulations, and proper chemical handling procedures.
• Maintain Safety Data Sheets (SDS) and support ongoing safety training initiatives.
• Participate