Housekeeping Supervisor

Essential Duties And Responsibilities

• Provide direct supervision and day-to-day oversight of housekeeping, janitorial, and linen services staff and/or contracted vendors.
• Assign staff responsibilities and monitor workflow to promote accountability, consistency, and service quality.
• Conduct routine inspections of resident areas, offices, common spaces, hallways, stairwells, kitchens, loading docks, and other assigned facility areas to ensure cleanliness and safety standards are maintained.
• Address environmental service concerns promptly and escalate operational issues appropriately.
• Serve as a facility-level point of contact for hospitality and environmental service-related concerns.
• Establish schedules, assignments, and staffing coverage for hospitality services staff based on operational needs.
• Provide onboarding, orientation, coaching, and ongoing performance feedback to hospitality staff.
• Conduct shift huddles, staff meetings, and individual check-ins to support communication, accountability, and staff development.
• Oversee linen inventory, supply management, and loss reduction efforts.
• Collaborate with operational and behavioral health teams to support linen stewardship and environmental service initiatives.
• Support inventory oversight and ordering of hospitality-related supplies and materials.
• Monitor staffing patterns and overtime utilization and identify opportunities for operational improvement.
• Collaborate with contracted vendors to ensure expectations, service standards, and scopes of work are met.
• Collaborate with Dining, Clinical, Administrative, Facilities, and Behavioral Health teams to support a safe and welcoming environment.
• Participate in operational meetings, hospitality huddles, and quality improvement discussions as required.
• Provide updates to leadership regarding staffing, service quality, operational concerns, and environmental service performance.
• Maintain discretion and confidentiality regarding company information.

Required Qualifications

• A high school diploma or GED preferred.
• Prior experience supervising housekeeping, janitorial, hospitality, environmental services, or related operational teams required.
• Experience working with contracted vendors or outsourced service providers preferred.
• Experience working in healthcare, behavioral health, hospitality, residential, or similar service environments preferred.

Total Rewards

Total Rewards For Full-Time Positions:

• Medical, Dental, and Vision Insurance
• Flexible Spending Accounts
• Life Insurance
• Paid Time Off
• 401(k) with Company Match
• Tuition Reimbursement
• Employee Recognition Programs
• Referral Bonus opportunities
• And More!

To learn more about Pyramid Healthcare, and how you can achieve personal and professional growth, visit us at: https://bit.ly/Pyramid-Careers.