Housekeeping Supervisor

About the role

Join HOTEL PASEO, Autograph Collection, in the heart of Palm Desert, where contemporary sophistication blends seamlessly with the relaxed energy of the desert. Oversee daily housekeeping operations and ensure the highest standards are upheld at this boutique luxury hotel featuring 150 guest rooms and suites, resort-style amenities, and inspired dining.

Responsibilities

• Supervise housekeeping staff and oversee daily cleaning operations.
• Inspect rooms and public areas to ensure quality and cleanliness standards.
• Assign daily work schedules and monitor room status updates.
• Manage key issuance and inventory at the start and end of shifts.
• Support safety programs, conduct training, and complete accident reports.
• Handle supply requisitions, Lost and Found, and maintain professional standards.
• Answer phones professionally and respond promptly to all requests.
• Foster positive guest and associate relations through courteous and efficient service.
• Other duties as assigned.

Requirements

• Previous housekeeping management and clerical experience with knowledge of all procedures.
• High school diploma required; bilingual in Spanish and English preferred.
• Strong supervisory skills to develop, retain, and lead a quality team.
• Ability to prioritize tasks, meet deadlines, and manage staff performance.
• Strong communication, interpersonal, and leadership abilities.
• Proficiency in technology, including email, internet, and spreadsheets.
• Knowledge of cleaning equipment, materials, and safety procedures.
• Physically able to inspect all hotel areas, including standing, bending, and lifting.
• Dependable and reliable with the ability to work a flexible schedule based on business demands.

Benefits

• Room discounts at Marcus Hotels & Resorts and Marriott worldwide locations.
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa.
• Paid time off.
• Medical, dental, and vision insurance (offered after 1 month of employment).
• Company-paid life insurance.
• Employee assistance program for full-time associates.
• 401k with employer match.
• Ability to grow your career and transfer between properties.
• Early wage access.
• Free parking.

Pay

Starting at $24.00 per hour.

Marcus Hotels & Resorts, a division of The Marcus Corporation, has a 60-year history of operational and service excellence, focused on creating extraordinary experiences for guests and associates.