Housekeeping Supervisor

About the role

Clayton is a catalyst for community and connection. A local experience with a global perspective, constantly evolving the way we travel, gather, and live. The Housekeeping Supervisor is proud of the work performed by the housekeeping team and is not afraid to take out the white glove for verification. This person has high expectations and will not sign off on a room unless it sparkles. Their primary role is to train and coach their team on checking rooms and common areas by taking pride on a daily basis to meet the operational standards and ensure that the team and guests needs are met.

Responsibilities

• Assign housekeeping tasks to team and inspect the work to ensure standards of cleanliness are met
• Support Housekeeping Leadership by completing administrative tasks as requested
• Create assignments for Team Members
• Inspect the cleaning of guest rooms to achieve a high level of cleanliness and guest satisfaction
• Work with and train room attendants to ensure daily tasks are completed timely and accurately
• Inspect housekeeping carts and closets to ensure that they are properly stocked
• Ensure cleanliness of all trash chute rooms by delegating daily assigned work to house porter
• Communicate with the Front Office staff of any housekeeping delays or issues and make necessary changes to room status

Requirements

• Prior experience highly preferred
• Attention to detail
• Guest-first mentality
• Ability to efficiently clean multiple rooms and property areas in a timely manner
• Bilingual (Spanish + English)

Benefits

As part of the Makeready collection, we proudly offer a variety of thoughtful benefits and perks for eligible team members including:

• Accommodating PTO/PTO exchange
• Medical/dental/vision benefits
• Maternity/paternity leave
• Pet insurance
• Company-matched dependent care & 401k
• Student loan repayment program
• A wide range of additional ancillary benefits

The health, happiness and well-being of our team is our top priority. We take pride in our Guiding Principles to help define how we successfully work together.