Housekeeping Supervisor

What this job involves

Lead the charge in maintaining exceptional cleanliness and safety standards across our manufacturing facilities during 2nd shift operations. As Housekeeping Supervisor, you'll play a critical role in JLL's commitment to delivering world-class facility services by managing a dedicated housekeeping team, ensuring compliance with rigorous safety protocols, and maintaining the high operational standards our clients expect. This hands-on leadership position combines people management, administrative oversight, and quality control—making you the go-to expert who keeps our facilities running smoothly and safely around the clock.

What your day-to-day will look like

• Supervise and coordinate housekeeping staff activities during 2nd shift, ensuring all cleaning protocols and safety procedures are followed
• Conduct routine facility inspections to verify performance standards and identify areas requiring immediate attention
• Prepare end-of-shift reports and maintain accurate staffing documentation for operational continuity
• Monitor and manage inventory levels of cleaning consumables and equipment; escalate supply needs to prevent disruptions
• Develop and implement housekeeping procedures and performance measures to ensure work accuracy and efficiency
• Set daily performance targets and drive team productivity through coaching, feedback, and accountability
• Partner with the Housekeeping Manager on administrative functions, budget tracking, and facility service improvements

Required Qualifications

• Minimum 2 years of facility or housekeeping administration experience, preferably in a supervisory capacity
• Proficiency in Microsoft Office Suite, particularly Excel for reporting, scheduling, and data tracking
• Demonstrated superior customer service skills with ability to maintain professionalism under pressure
• Strong multitasking abilities with proven capacity to plan work under time constraints and work independently
• Excellent written, verbal, and interpersonal communication skills for effective team leadership and stakeholder engagement
• Strong organizational skills with a collaborative working style and attention to detail
• Ability to meet physical requirements: lift/move items up to 49 lbs; push/pull dollies up to 100 lbs; stand/walk up to 10-12 hours; work in industrial environments that may be noisy, unheated, or not air-conditioned

Preferred Qualifications

• Experience managing union workforce and navigating collective bargaining agreements
• Background in manufacturing or industrial facility environments
• Familiarity with OSHA safety standards and industrial cleaning protocols
• Experience with CMMS (Computerized Maintenance Management Systems) or work order tracking software
• Bilingual communication skills (English/Spanish)

Location: Kansas City, KS (Onsite)
Work Shift: 2nd Shift