Housekeeping Supervisor

Pay

$24.00/hr

About the role

The Housekeeping Supervisor at Great Wolf Lodge brings joy to families by driving efficiency and effectiveness in the Housekeeping department. This role is crucial for selecting, training, staffing, and coaching front line staff to ensure guest experience standards.

Responsibilities

• Leads and mentors housekeeping staff to meet or exceed cleanliness standards and operational efficiencies.
• Ensures timely turnover of all vacant and clean rooms; verifies stayovers, reports early checkouts, and communicates issues and discrepancies with front office.
• Provides coaching, encouragement, and recognition to pack members.
• Champions Great Wolf policies and procedures, collaborates with leadership in performance management, and participates in scheduling and labor management.
• Develops and schedules training programs for new hires and ongoing training for pack members.
• Conducts daily stand-up meetings with room attendants and house attendants, prioritizing the day and facilitating feedback.
• Escalates pack feedback to leadership.
• Inspects guest rooms for cleanliness, damage, supply levels, maintenance issues, and temperature control; coaches and drives performance improvement.
• Safeguards linen storage rooms, trash rooms, and housekeeping carts; ensures safety standards.
• Supervises staff and area activities to ensure compliance with resort standards; manages time and attendance.
• Participates in recruitment and selection processes; assists with team meetings and engagement activities.
• Schedules deep cleans and carpet care based on bi-annual schedules and guest comments; escalates maintenance work orders and other concerns.

Requirements

• High school diploma or equivalent experience.
• At least 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar position.
• Minimum