Housekeeping Supervisor

Key Responsibilities

• Support the daily workflow of Haus-Keepers by helping assign tasks and prioritize room readiness.
• Provide on-the-floor leadership and guidance to Haus-Keepers during shifts.
• Aid in training and mentoring new Haus-Keepers on procedures and service standards.
• Serve as a point of contact for housekeeping questions during shifts when management is not present.
• Foster a positive and collaborative team environment.

Quality Control & Standards

• Inspect guest rooms and public areas to ensure cleanliness and presentation meet Gravity Haus standards.
• Identify and address cleaning deficiencies, providing real-time feedback and coaching to team members.
• Ensure consistent execution of housekeeping service standards across all rooms and spaces.

Operational Support

• Assist with daily housekeeping operations including room cleaning, laundry support, and public area upkeep as needed.
• Help coordinate linen distribution and laundry workflow.
• Maintain inventory levels of housekeeping supplies and notify management when replenishment is needed.
• Respond to guest service requests and housekeeping issues promptly and professionally.

Reporting & Communication

• Report maintenance concerns, safety hazards, and property damage to the appropriate department.
• Ensure lost and found items are properly documented and turned in according to procedures.
• Communicate room status updates and operational needs to the Housekeeping Manager and Front Desk team.

What We’re Looking For

• 3+ years housekeeping experience within a hotel or resort setting.
• Previous housekeeping experience in hospitality required.
• Prior experience leading or mentoring team members preferred.
• Strong attention to detail and commitment to cleanliness standards.
• Ability to work collaboratively and provide positive team leadership.
• Strong communication and problem-solving skills.
• Experience using task management and property management software (e.g., Alice, Opera, or similar).
• Strong attention to detail, with the ability to balance efficiency and quality.

Physical Requirements

• Ability to stand and walk for long periods of time.
• Ability to lift, push, pull, and carry up to 50 lbs.
• Ability to bend, reach, and perform repetitive movements.
• Comfortable working on varying schedules including weekends and holidays.

About Gravity Haus

Gravity Haus is a community-driven adventure lifestyle brand with hotels, restaurants, and experiences that empower a modern way of travel. We create spaces where locals and travelers connect, refuel, and play — all rooted in the spirit of the outdoors and intentional living. At the heart of everything we do are our core values, which guide our culture, service, and growth: Keep Growing, Bring Others Along, Create Powerful Moments, Be “All-In” + Go the Distance, Make it Better than You Found It. We’re looking for team members who share these values and want to make a meaningful impact in both their work and community.

What We Can Offer You

• Full-time team members enjoy health insurance, company-sponsored retirement savings programs, which may include employer contributions depending on plan terms and location.
• An All-In Gravity Haus Membership that includes adventure perks like discounted stays, gear rentals, wellness programming, and more.
• Part-time team member benefits vary.
• Salary Description: $26.00-$28.00/hr.