Housekeeping Supervisor

Responsibilities

• Conduct regular inspections of guest rooms, public spaces, and work areas to ensure compliance with cleanliness and maintenance standards.
• Create daily work assignments, prepare staff schedules, and manage staff attendance.
• Provide orientation, training, and performance feedback to housekeeping staff.
• Maintain and monitor inventory of cleaning supplies and equipment.
• Address and resolve guest complaints, special requests, and lost-and-found inquiries.
• Ensure compliance with safety, sanitation, and security policies, including OSHA guidelines.

Qualifications

• Experience: Proven experience as a housekeeper or, preferably, in a supervisory role within the hospitality or service industry.
• Skills: Strong organizational, communication, and team management skills.
• Knowledge: Familiarity with cleaning chemicals, equipment, and sanitation protocols.
• Physical Ability: Capability to perform, as well as supervise, heavy cleaning tasks when needed.
• Education: A high school diploma or equivalent is generally required.

About the role

The hotel housekeeping supervisor oversees daily cleaning operations, inspects guest rooms and public areas, and manages staff to ensure high sanitation standards. They train employees, manage inventory/supplies, and handle guest requests, aiming to provide a clean, welcoming environment. This role involves scheduling, performance management, and resolving maintenance or guest issues.

About Doubletree by Hilton Atlanta Perimeter Dunwoody

Located off I-285, our hotel is two miles from Perimeter Mall and the Dunwoody MARTA train station with access to downtown Atlanta. Oglethorpe University is a ten-minute drive from us. UPS Headquarters and Truist Park are 20 minutes away.