Housekeeping Supervisor

Job Overview

The Housekeeping Supervisor is responsible for overseeing the cleanliness, organization, and presentation of all club facilities to ensure an exceptional experience for members, guests, and staff.

Essential Duties & Responsibilities

• Lead by example by actively participating in daily housekeeping duties, including routine cleaning and maintaining cleanliness standards alongside the housekeeping team.
• Supervise and support housekeeping staff during daily operations
• Assign daily cleaning schedules and ensure completion of all assigned tasks
• Inspect facilities, restrooms, clubhouse areas, offices, hospitality spaces, and member areas to ensure cleanliness standards are met
• Train new housekeeping team members on proper procedures, safety practices, and service expectations
• Maintain inventory of cleaning supplies, linens, and housekeeping equipment
• Clock in/out for staff coverage for Track Days, events, weekends, and peak operational periods
• Avoid improper handling and storage of cleaning chemicals and equipment
• Address housekeeping-related concerns promptly and professionally
• Help maintain a positive and productive team environment
• Communicate effectively with leadership regarding facility needs, repairs, or operational concerns
• Lead by example through professionalism, reliability, and strong work ethic
• Ensure all areas reflect the elevated hospitality standards of Flatrock Motorclub

Qualifications

• Minimum of 3 years of housekeeping or custodial experience required
• Previous supervisory or leadership experience preferred
• Working knowledge of guest space cleaning, public space detailing, and high standard inspection procedures
• Ability to work efficiently in a fast-paced environment
• Excellent communication and interpersonal skills
• Ability to motivate and lead a team effectively
• Flexible schedule including weekends, holidays, and Track Days as needed
• Hospitality, country club, hotel, or luxury facility experience preferred
• Ability to maintain professionalism and discretion in member-facing environments

Behavioral Competencies

• Luxury-Level Attention to Detail: Ensures rooms are immaculate, refined, and consistently guest-ready.
• Service Leadership: Leads by example with urgency, pride, and guest-first execution.
• Accountability & Follow-Through: Ensures standards are met without exception and tasks are completed thoroughly.
• Team Development: Supports training and motivates associates through encouragement, correction, and recognition.
• Professional Discretion: Demonstrates composure and confidentiality while working in guest areas and suites.

Physical Requirements & Working Conditions

• Ability to stand and walk for extended periods of time
• Frequent bending, lifting, reaching, and carrying items up to 40 pounds
• Ability to work indoors and outdoors in varying weather conditions
• Exposure to cleaning chemicals and loud environments during events and Track Days
• Ability to work evenings, weekends, and holidays as operational needs require

Application Information

Please include a resume and at least two professional references when applying.

Equal Opportunity Employer

Flatrock Motorclub is committed to creating a healthy leadership culture and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.