Housekeeping Supervisor

Job Summary

Responsibilities

• Schedules room cleaning assignments to ensure proper coverage.
• Trains employees and ensures they have the tools and equipment needed to effectively carry out their respective job duties.
• Makes appropriate recommendations for disciplinary action when needed based on job performance.
• Inspects all assigned rooms/suites and public areas to ensure furnishings, guest rooms/suites, equipment, linens, and public areas are clean and in good repair to meet guest satisfaction.
• Advises employees of deficiencies and instructs on correct procedures.
• Responds to guest complaints and special requests ensuring appropriate corrective action is taken to achieve guest satisfaction.
• Notifies management when par levels for supplies and equipment are insufficient.

Qualifications

• 1-2 years housekeeping or janitorial experience required.
• 1 year supervisory experience preferred.
• Ability to stand and walk for 8 hours in a day.
• Able to lift, push, and pull up to 50 lbs.
• Must be able to follow verbal directions and complete assigned tasks on schedule.

Benefits/Perks

• Excellent benefits including: Medical, dental, life, PTO, and 401k with company match for full-time associates.
• We offer an excellent travel discount program.
• Opportunity to grow, we promote from within.

Compensation

Compensation: $19.00 - $20.00 per hour

About the Company

Excel Hotel Group is a fully integrated property ownership, management, and development company enjoying exciting growth. We believe that our family-driven culture is the backbone of our company.

Company Commitment

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.