Housekeeping Supervisor

Discovery Management Group leads one of the nation’s most purpose-driven and people-centered senior living organizations, managing and enhancing senior living communities across the United States. With a focus on operational excellence, lifestyle personalization, and culture-driven leadership, we proudly serve residents and families with more than 15,000 units nationwide and growing. Our communities have earned Great Place to Work® certifications from 2022–2026.

About the role

As the Housekeeping Supervisor, you’ll play an essential role in enriching the lives of seniors, creating meaningful connections, and making a difference every single day. You will provide leadership and hands-on support to the housekeeping team while ensuring the community meets cleanliness, safety, and quality standards. This role is essential in creating a welcoming, well-maintained environment for residents, families, and team members.

Status: Full-time, part-time, or PRN. Schedule and rate of pay vary by location.

Responsibilities

• Supervise and support housekeeping team members in daily operations
• Plan, organize, and oversee housekeeping and laundry services in accordance with federal, state, and local regulations
• Ensure safety procedures are followed, including PPE usage, chemical handling, fire safety, and MSDS compliance
• Ensure cleaning chemicals are properly stored and secured when not in use
• Maintain safe work areas by ensuring carts, cords, and equipment do not block exits or walkways
• Oversee infection control practices, including proper biohazard handling and sanitation procedures
• Ensure resident suites, public areas, and support areas meet or exceed cleanliness and quality standards
• Develop and maintain job routines and cleaning instructions for housekeeping staff
• Ensure timely trash collection, removal, and sanitation of disposal areas
• Oversee community laundry operations, including collection, cleaning, and redistribution
• Maintain housekeeping equipment in clean, safe, and operational condition
• Participate in fire drills, safety training, and department in-services
• Assist with department budgeting, labor management, and expense control
• Review financial statements and implement corrective actions as needed
• Complete staffing, scheduling, and timekeeping oversight in alignment with operational guidelines
• Meet with new residents to discuss housekeeping schedules and service preferences
• Order and manage inventory of housekeeping and janitorial supplies within budget guidelines
• Inspect apartments and prepare units prior to resident move-ins
• Respond promptly and courteously to resident service requests
• Report building or equipment concerns to the appropriate leadership
• Perform other duties as assigned

Requirements

• Two (2) years of supervisory or management experience, including hiring, coaching, performance management, and discipline
• Three (3) years of housekeeping and/or laundry operations experience
• Associate’s degree preferred
• Ability to communicate effectively in writing and verbally in the primary language of residents
• Ability to read and interpret safety rules, operating instructions, and procedure manuals
• Basic computer skills, including Microsoft Word, Excel, email, and internet use
• Demonstrated interest in working with a senior population
• Strong leadership, organizational, and time management skills
• Ability to manage multiple priorities and delegate effectively
• Demonstrates good judgment, problem-solving, and decision-making abilities
• Ability to work a flexible schedule
• Ability to work primarily indoors with potential exposure to chemicals, unpleasant odors, and infectious materials
• Ability to stand and walk for extended periods
• Ability to regularly lift up to 10 pounds, frequently lift up to 25 pounds, and occasionally lift up to 50 pounds

Benefits

• Competitive wages
• Early access to earned wages before payday
• Flexible scheduling options with full-time and part-time hours
• Paid time off and holidays (full-time)
• Comprehensive benefit package including health, dental, vision, life, and disability insurances (full-time)
• 401(K) with employer match
• Paid training
• Opportunities for growth and advancement
• Company-provided uniforms
• Employee Assistance Program

About Us

Discovery Senior Living has earned the coveted Great Place to Work Certification for 2025-2026. We embrace change to ensure the lifestyle we offer our residents is the greatest value proposition in the marketplace. Our culture is refreshed constantly, bringing new energy to our business and positively impacting residents and team members. Our core values—TEAMWORK, INTEGRITY, PERFORMANCE, ACCOUNTABILITY, COMPASSION, HARD WORK, and CREATIVITY—guide our innovation and success.